Lobby Lounge Server Assistant

About the role

The Server Assistant position at Fairmont Grand Del Mar is a key member of the service team. This role assists with the needs of the servers and bartenders, ensuring a seamless dining experience.

Responsibilities

• Display a congenial appearance and is well groomed at all times.
• Handle a fast-paced work environment and demonstrate great communication skills.
• Ensure all setups are ready for service according to standards.
• Assist service to colleagues in completing pre-shift duties; including polishing all serving trays, setup of the bar area for service, polish buckets and additional side duties as outlined in the pre-shift duties list.
• Aid in delivering a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations.
• Communicate through the kitchen to the Front of House staff and vice versa.
• Expeditiously move completed dishes to the service area, maintain tables, assist bartenders with set-up, glass polishing, and restocking of bar items.
• Aid in the breakdown and clean-up of service areas; i.e. all coffee and espresso service replaced and cleaned, all service items placed in storage areas, service trays cleaned and stored, bar area neat and tidy for next day's service.

Qualifications

• Prior experience in a similar restaurant environment preferred.
• Food Handlers Card required.
• RBS Certification required.
• High School graduate.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• To solve problems and make rational decisions.
• Knowledge of Restaurant operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Physical Demands

• Most work tasks are performed indoors.
• Temperature generally is moderate and controlled by Restaurant environmental systems.
• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.
• Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
• Must be able to lift up to 50 lbs. on a regular and continuing basis.
• Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
• Additional Information