Lobby Lounge Server Assistant

About the role

The Server Assistant position’s primary responsibility is to assist with the needs of the servers and bartenders. This candidate must be highly motivated, energetic, and possess great communication skills.

Responsibilities

• Display a congenial appearance and is well groomed at all times.
• Ability to handle a fast-paced work environment and detail-oriented qualities are necessary.
• Absolutely ensure all setups are ready for service according to standards.
• Assist service to colleagues in completing pre-shift duties; including polishing all serving trays, setup of the bar area for service, polish buckets and additional side duties as outlined in the pre-shift duties list.
• Assist staff in delivering a flawless dining experience, consistently providing exceptional food, superlative service, elegant decor and exquisite presentations.
• Communicate through the kitchen to the Front of House staff and vice versa. Their main job responsibilities are to expedite the completed dishes to the service area, provide table maintenance to servers, assist bartenders with set-up, glass polishing, and restocking of bar items.
• Aid service colleagues in breakdown and clean-up of service areas; i.e. all coffee and espresso service replaced and cleaned, all service items placed in storage areas, service trays cleaned and stored, bar area neat and tidy for next day's service.

Requirements

• Prior experience in a similar restaurant environment preferred.
• Food Handlers Card required.
• RBS Certification required.
• High School graduate.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Ability to solve problems and make rational decisions.
• Knowledge of Restaurant operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Qualifications

• Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
• Must be able to lift up to 50 lbs. on a regular and continuing basis.
• Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity.

Skills

• Excellent communication skills.
• Problem-solving and decision-making abilities.
• Knowledge of Restaurant operations and services.
• Superior guest service abilities.
• Understanding of California serving guidelines.

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Learning programs through our Academies designed to sharpen your skills.
• Opportunities to make a difference through our Corporate Social Responsibility activities.
• Career development opportunities with national and international promotion possibilities.

Pay

$19.00/hour USD

Schedule

Full-Time