LOBBY ATTENDANT (FULL TIME)

About the role

Flik Hospitality Group is hiring immediate full-time LOBBY ATTENDANT positions at the UA Newark Polaris - United Polaris Lounge, Newark, NJ 07114. Online applications are accepted only. The schedule is full-time with varying hours, including weekends and holidays. Further details will be discussed during the interview.

Responsibilities

• Welcome and acknowledge all guests.
• Anticipate and address guests' needs.
• Assist guests in all guest service matters including concierge requests.
• Escorts all high touch clients to their meeting destinations.
• Promote team work and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and support team to reach common goals.
• Ensures front desk work area is kept clean and in an orderly state at all times.
• Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
• Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.
• Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.
• Performs other duties as assigned.

Requirements

• Previous experience required.
• Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
• Effective verbal and listening communication skills.
• Able to navigate to/from various locations throughout the facility.
• Able to multi-task and work at a fast pace.
• Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients.
• Able to complete and successfully pass a company provided CPR or BLS class.

Qualifications

• Experience in a client service / reception position.
• Able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level.

Skills

• Customer service skills.
• Communication skills.
• Navigation skills.
• Physical stamina.

Benefits

• Retirement Plan.
• Associate Shopping Program.
• Health and Wellness Programs.
• Discount Marketplace.
• Identity Theft Protection.
• Pet Insurance.
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance.
• Commuter Benefits.
• Employee Assistance Program.
• Flexible Spending Accounts (FSAs).

Pay

Fixed Pay Rate: $23.65 per hour.

Schedule

Full time schedule. Hours and days may vary, including some weekends and holidays. Further details upon interview.

Benefits

• Free meals.
• Uniforms and laundering service available at select locations.

Company Information

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Application

Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.