Lobby Attendant

About the role

We are seeking a friendly and detail-oriented Lobby Attendant to help maintain a clean, welcoming, and polished environment for all guests. In this role, you’ll be responsible for cleaning and organizing public areas, responding to guest needs, and ensuring the lobby and surrounding spaces consistently reflect our high standards. Ideal candidates are dependable, take pride in their work, and enjoy creating positive first impressions.

A career as a lobby attendant can lead to opportunities in various roles within the hospitality industry, such as front desk agent, concierge, or even a management position in hotel operations. You will report to the Front Office Manager or Director of Rooms.

Responsibilities

• Greet guests and ensure they feel welcomed and comfortable in our lobby
• Keep the lobby clean and organized
• Provide assistance to guests as needed

Requirements

• Eligible to work in the United States
• Sufficient education and/or literacy to identify and read product labels and communicate with guests about job-related needs
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects our Culture of Excellence by showing a warm smile, friendly personality, and positive attitude

Hotel experience is always a plus! Applicants should have a combination of education and experience.

Benefits

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website—we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.