Lobby Attendant

About the role

We are seeking a friendly and detail-oriented Lobby Attendant to help maintain a clean, welcoming, and polished environment for all guests. In this role, you'll be responsible for cleaning and organizing public areas, responding to guest needs, and ensuring the lobby and surrounding spaces consistently reflect our high standards. Ideal candidates are dependable, take pride in their work, and enjoy creating positive first impressions.

Key Responsibilities

• Be the first impression of our hotel, ensuring guests feel welcomed and comfortable in our beautifully maintained lobby
• Greet guests
• Keep the lobby clean and organized
• Provide assistance as needed
• Report to the Front Office Manager or Director of Rooms

Education & Experience

Hotel experience is always a plus! Applicants should have a combination of education and experience.

What You'll Need to Succeed

• Eligible to work in the United States
• Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG's Culture of Excellence by showing a warm smile, friendly personality, and positive attitude

Benefits

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts