Loaner Car Coordinator

About the role

The Loaner Car Coordinator maintains the dealership’s fleet of loaner vehicles and ensures a positive experience for clients who require a loaner while their own car is being serviced.

Schedule

Monday–Thursday 10:30 am–8:00 pm and Saturday 8:00 am–5:00 pm.

Responsibilities

• Coordinate the organization and maintenance of the service loaner car fleet.
• File accident reports and communicate with insurance representatives.
• Open and close contracts during check-in and check-out, ensuring all necessary paperwork is present for record keeping.
• Coordinate with the Service department to ensure loaner cars are regularly serviced, cleaned, and maintained.
• Work closely with fellow Loaner Coordinators, Service Advisors, and management to meet customer-service and operational goals.
• Assist the Service team with administrative tasks.

Requirements

• Strong commitment to customer service.
• Strong organizational skills and attention to detail.
• Basic computer skills.
• Valid driver’s license and clean driving record.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) plan.
• Paid time off and holiday pay.
• Competitive wages.
• “Promote from within” philosophy.