Loan Support Officer

About the role

Following established policies and department procedures, responsible for underwriting less complex new and renewed credits, modifications, and amendments. Support Loan Officers in customer service and loan processing. Assist in monitoring and training assistant-level staff.

Responsibilities

• Support lending team’s customer service and loan processing
• Underwrite less complex new and renewed credits, modifications, and amendments
• Provide quality customer service and follow up on outstanding items
• Prepare required disclosure information within designated time frames
• Ensure compliance with Bank, regulatory and credit requirements with emphasis on quality customer service while adhering to given deadlines
• Aid in mentoring and training loan assistants

Qualifications

• Education: College graduate with major in accounting, finance, or business preferred
• Experience: 3-4 years corporate commercial lending and banking experience with good knowledge of lending regulations, loan funding/closing, and credit/underwriting practices
• Skills/Ability: PC proficient. Good verbal and written communication skills. Bilingual (English/Mandarin or Cantonese) a plus. Organized and detail oriented. Good knowledge of Bank’s credit underwriting policies and approval process for assigned loans. Ability to manage loan funding/closing and complex loan issues. Ability to work effectively in a fast paced, high production environment. Strong financial analysis and accounting skills.

Benefits

• Pay determined based on job-related knowledge, skills, experience, and location
• This position may be eligible for a discretionary bonus
• Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Pay & Schedule

• $25.96 – $31.25 / hour

Schedule

• Not specified

Other Details

• Cathay Bank may collect personal information from potential job candidates and applicants.
• We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
• Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users.
• If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.