Loan Servicing Specialist II

Responsibilities

• Process all Loan Advances on simplex products ensuring proper authorization and commitment availability.
• Process non-standard Loan Payments on various products.
• Process Loan Demand Statements on simplex products ensuring all principal and interest are included and inclusive of all appropriate fees.
• Process Loan Payoffs on simplex products and closing of commitments.
• Prepare Wire Instructions and input into the Wire System and/or Credit Funds to the borrower’s deposit account.
• Perform Escrow Analysis as required by state with appropriate refunds and/or loan amortization.
• Disburse all escrow payments for tax and insurance.
• Perform MERS activities.
• May perform SBA reporting and its portfolio management and disbursement to Colson.
• Perform miscellaneous maintenance transactions.
• Perform End-of-Day balancing ensuring all activities are reconciled with the General Ledger.
• Respond to internal customer inquiries.
• Provide guidance and training to junior Loan Servicing Specialists.
• Work on special projects as assigned by Manager related to the Data Accuracy and accurate compliance requirements.

Qualifications

• Bachelor Degree in Finance or Accounting Degree preferred, or equivalent work related experience.
• Minimum 3 years of experience in the Loan Servicing Industry.
• Loan system experience required including document imaging system.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills required.
• Good organizational, analytical and problem solving skills.
• Ability to handle multiple tasks with excellent attention to detail.
• Ability to organize and maintain a high volume work environment.
• Ability to adapt quickly to changes and perform in a fast paced environment.
• Ability to build effective relationships as needed to effectively address issues and obstacles.