Loan Servicing Specialist
BANK - Do More · West Des Moines, IA · 2 days ago
FinanceFull-time
Key Responsibilities
- Service and maintain secondary market and in-house mortgage loans.
- Complete investor reporting, remittance processing, and account reconciliations.
- Administer escrow accounts, including tax and insurance payments.
- Process loan maintenance requests, payoffs, modifications, and mortgage releases.
- Ensure compliance with investor guidelines, bank policies, and regulatory requirements.
- Afford assistance to borrowers with servicing-related questions and account research.
Qualifications
- Mortgage servicing, loan operations, or banking experience preferred.
- Knowledge of Freddie Mac and FHLB MPF programs is a plus.
- Strong organizational, analytical, and communication skills.
- Proficiency with Microsoft Office and banking software systems.
Benefits
- Full-Package health insurance
- Dental and Vision insurance
- Paid time off
- 401(k) with generous employer matching