Loan Servicing Specialist

JOB REQUIREMENTS

• Organize documents for uploading to the imaging system, Director, for permanent electronic storage.
• Review and process daily loan booking requests, tasks/tickets, and make corrections and adjustments as necessary.
• Onboard new, renewed, extended, and modified loans directly to the Navigator system including, but not limited to commercial, commercial real estate, agricultural, participation and municipal loans.
• Make corrections and adjustments as necessary in Navigator.
• Disburse loans and make monetary transactions as indicated on the disbursement documentation.
• Initiate and verify wires associated with loan transactions.
• Obtain collateral perfection according to requirements of Loan Approval.
• Review compliance requirements are met and accurate, including but not limited to CIP/CRA/HMDA/Beneficial Ownership, etc. and enter data into related systems/programs.
• Review and monitor tickler report for final title policies, recorded documents, vehicle titles, etc.
• Process daily incoming mail and route to the appropriate area.
• Perform maintenance requests received through the ticketing system. After reviewing, make corrections when needed.
• Receive incoming phone calls to support internal teams as well as customers.
• Provide timely and accurate payoff quotes as requested by customer and/or third-party title.

Qualifications

Associate Degree in relevant field.