Loan Processor II

About the role

Guild Mortgage Company is a mortgage banking firm dedicated to providing affordable home financing. The role involves processing residential mortgage loans, ensuring timely loan closings, and maintaining strong relationships with loan officers, underwriters, and borrowers.

Responsibilities

• Process residential mortgage loans
• Achieve production and quality metrics
• Liaison between loan officer, borrower, underwriter, and funding
• Prepare and review loan files to ensure completeness and compliance
• Maintain the overall lending process and identify and resolve issues impacting timely loan closures
• Monitor loan processing cycle time and communicate delays
• Request supporting documentation from borrowers within required timeframes
• Order and review third-party documentation and identify potential issues
• Verify ratios and accuracy of Automated Underwriting System (AUS) findings
• Review and verify documentation integrity to ensure alignment with findings and compliance
• Identify and address qualifying/program issues before submission to Underwriting
• Update and verify accuracy of data input into system
• Ensure compliance with Company standards, federal, state, and regulatory requirements
• Stay current with regulations and industry guidelines
• Obtain and verify clearance of all underwriting conditions and prepare files for submission to Closing
• Order loan documents and use templates to compose professional correspondence
• Provide status updates to Loan Officers and/or borrowers

Qualifications

• High school diploma or equivalent
• Total recent work experience includes two or more years as a Loan Processor processing conventional loans, with at least one year experience in processing FHA or VA loans
• Ability to build strong relationships with loan officers, production, underwriting, closing, and other internal and external partners
• Detailed knowledge of mortgage lending internal processes and control, as well as federal, state, and regulatory requirements related to consumer mortgage lending for conventional and FHA or VA loans
• Detailed knowledge of conventional and FHA or VA loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines
• Detailed knowledge of valid documentation related to processing consumer mortgage applications
• Prioritize multiple tasks in a deadline-driven environment, demonstrate a strong sense of urgency and responsiveness
• Excellent customer service, interpersonal, verbal, and written communication skills
• Intermediate math skills
• Strong detail orientation and highly organized
• Prior experience using internal data entry systems, Microsoft Office Suite, and third-party software applications

Skills

• Excellent verbal and written communication skills
• Highly organized and detail-oriented
• Ability to work in a fast-paced, metrics-driven environment
• Proficiency in Microsoft Office Suite, Word, Excel, and third-party software applications
• Commitment to company values

Benefits

• Competitive compensation and excellent benefits package including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match
• At-will employment with reasonable accommodation measures
• Equal opportunity employer
• Incentive compensation offered

Pay

Compensation influenced by local and federal minimum wage requirements, education, level of experience, and geographical location.

Schedule

Regular office hours with occasional travel.