Loan Processor I

About the role

Guild Mortgage Company is a mortgage banking firm dedicated to providing affordable home financing. The role involves processing residential mortgage loans, ensuring timely loan closings, and maintaining strong relationships with various stakeholders.

Responsibilities

• Process residential mortgage loans
• Achieve production and quality metrics
• Liaison between loan officer, borrower, underwriter, and funding
• Prepare and review loan files to ensure completeness and compliance
• Maintain and monitor the overall loan processing cycle time
• Communicate and coordinate the resolution of issues impacting loan closing timelines
• Become the primary point of contact for non-licensed activities after loan submission
• Identify and address potential issues throughout the lending process
• Request and order supporting documentation from borrowers within required timeframes
• Order and review third-party documentation such as credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc.
• Check ratios and verify accuracy of Automated Underwriting System (AUS) findings and program applicability
• Review and verify documentation integrity to ensure alignment with findings, completeness, and compliance
• Update and verify accuracy of data input into system
• Verify compliance with Company standards, federal, state, and regulatory requirements related to consumer mortgage lending for conventional loans
• Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing
• Order generation of loan documents
• Use and modify templates to compose professional correspondence and emails
• Provide status updates to Loan Officers and/or borrowers
• Stay current with federal and state regulations and industry guidelines

Qualifications

• High school diploma or equivalent required
• Total recent work experience includes one or more years’ experience with processing loans or assisting in loan processing
• General knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional loans
• Thorough knowledge of conventional loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines
• Thorough knowledge of valid documentation related to processing consumer mortgage applications (e.g., tax returns, financial statements and records, verification of income and deposits, etc.)
• Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness
• Excellent customer service, interpersonal, verbal, and written communication skills
• Intermediate math skills
• Strong verbal and written communication skills
• Strong detail orientation and highly organized
• Prior experience using internal data entry systems, Microsoft Word, Excel, and PDF/Document Retention programs

Skills

• Excellent verbal and written communication skills
• Highly organized and detail-oriented
• Ability to work in a fast-paced, metrics-driven environment
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications
• Commitment to company values

Benefits

Includes medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match. Eligibility for incentive compensation. Compensation influenced by a wide array of factors including local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.