Loan Processor Compeer Home

About the role

This position partners with Lending Officers, Partner Lenders, Underwriters, Document Administrators, and Closers to facilitate the origination of Consumer purpose Real Estate loans from application through closing. This role plays an extremely important part of the overall client experience along with the long-term success of the Compeer Home department.

This position offers a hybrid work option up to 50% and is open to any Compeer office location in Illinois, Minnesota, and Wisconsin.

Responsibilities

• Audit loan applications for accuracy and completeness to ensure all required information is filled out and the appropriate supporting documentation required to make a credit decision is included.
• Initiate the ordering of initial loan estimates, homeowner’s insurance (if applicable), appraisals, titles, flood certifications, etc.
• Proof and review information from third-party sources, Lending Officers, and clients needed to efficiently and consistently close loans on time.
• Communicate with Lending Officer and clients to obtain missing documents and information.
• Prepare loan file for initial/final underwriting review and for delivery to the closing department.
• Respond to client inquiries via phone or email regarding loan in process, guidelines, and general processing questions.
• Use Compeer systems (Encompass, Blend, Salesforce, SharePoint, etc.) and workflows to accurately enter, review, and correct data for each loan file from application to closing.
• Collaborate with Lending Officer to accurately execute and complete change requests.
• Update documentation with third-party information such as additional inspections, appraisal fee changes, and title fees.
• Coordinate and prioritize work to effectively and efficiently support the consumer lending team.
• Work on special projects as needed.
• Consistently provide feedback to leadership to continually improve current processes.

Requirements

• High school diploma or GED.
• Entry-level experience in a loan processing/support role.
• Knowledge of mortgage loan process and related regulatory requirements.
• Strong listening, written, and verbal communication skills, with ability to communicate at all levels of the organization.
• Ability to prioritize and work under tight deadlines.
• Strong problem-solving, decision-making, and organizational skills.
• Strong computer skills, including MS Office applications and customer relationship management (CRM) programs.
• Flexible and adaptable to changing situations.
• Ability to work independently and collaboratively with other teams to achieve goals and represent the business.

Benefits

• Hybrid model – up to 50% work from home.
• Flexible schedules including ample flexibility in the summer months.
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match).
• Medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP.
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off.
• Learning and development programs.
• Mentorship programs.
• Cross-functional committee opportunities (e.g., Inclusion Council, emerging professional groups, etc.).
• Professional membership/certification reimbursement.

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

Pay

Base Pay $47,100 - $66,600 USD. This role is eligible for variable compensation and other benefits. The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands.