Loan processor

Responsibilities

• Review incoming dealer and consumer loan documents, confirm all required information is present, and enter complete application details into the lending system to support prompt funding.
• Contact dealers or members by phone or email when additional documentation or clarification is needed to keep loan files moving forward.
• Examine loan packages for accuracy and completeness, including payment details, supporting documents, and checklist items before processing.
• Record updates, progress notes, and key status information within the loan system so files remain current and traceable.
• Prepare and manage administrative materials such as correspondence, denial notices, dealer packets, file maintenance records, and other general office documentation.
• Track dealer-related information, maintain organized records for new and existing dealer relationships, and assist with reserve verification activities.
• Process payoff-related items by confirming incoming checks from dealers and helping route them appropriately.
• Request titles from storage or file systems and assist with lien filing and lien release tasks as required.

Requirements

• Previous experience in customer service, loan processing, banking support, or a similar administrative role.
• Strong data entry skills with the ability to work accurately in a high-volume environment.
• Comfortable handling inbound and outbound communication with dealers, customers, and internal teams.
• Able to review documents carefully and identify missing, incomplete, or inconsistent information.
• Proficiency with clerical and office support tasks, including recordkeeping, correspondence, and file organization.
• Clear and detail-oriented communication skills with a service-focused approach when assisting members and business partners.
• Strong time management and organizational abilities to balance multiple priorities and deadlines.

Qualifications

None specified.

Skills

• Data Entry
• Customer Service
• Loan Processing
• Banking Support
• Administrative Support

Benefits

None specified.

Pay

Details not specified.

Schedule

Details not specified.