Loan Processor

About the Role

If you’re a bright, energetic individual who’s customer-focused and dedicated to the success of your team, we’d love to talk to you. As a Loan Processor for NVR Mortgage, you will work directly with our homebuying customers from Ryan Homes, NVHomes and Heartland Homes. You will impact the lives of our customers while working in an environment of respect, empowerment, and professional development. Your customer service expertise and financial background will allow you to help families purchase high-quality homes in your community. You will act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home-buying experience.

Responsibilities

• Positively impact the customer experience while maintaining frequent communication and providing exceptional customer service to homebuyers.
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process.
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages.
• Set up loan files, order all exhibits (i.e., VOE's, VOD's, credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department.

Qualifications

• Excellent customer service and strong oral and written communication skills.
• Strong organization skills, attention to detail, and ability to multi-task.
• At least 2 years of experience processing loans, preferred.
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.

About the Company

As the parent company of Ryan Homes, NVHomes, and Heartland Homes, NVR is a Top 5 US homebuilder and Fortune 500 company that has been helping families build their happily ever after since 1948. We are committed to your success and will give you the tools, training, and industry knowledge you need to excel and thrive. All of our roles at NVR, whether in the field or in the office, allow you to make a major impact in the lives of those looking to achieve homeownership. Our management team is tenured and talented (nearly 80% promoted from within), so you will have mentors who share their knowledge, provide career guidance, and encourage your success.

Benefits

View more about our exceptional culture and comprehensive benefits at NVR Careers.