Loan Officer Trainee

CountryPlace Mortgage, a leading nationwide personal property, mortgage, and commercial lender headquartered in Plano, TX, is seeking a Loan Officer Trainee to help grow our Originations Department. This in-person role is based in our Plano, TX office.

About the role

As a Loan Officer Trainee, you will collaborate with Loan Officers, Loan Processors, Lending Associates, Underwriting, Compliance team, and other essential departments to perform a detailed review of loan documentation. This includes reviewing credit applications, credit reports, income documentation, asset documentation, and any other required materials to render a credit decision. You will also study for and pass the MLO Exam.

Responsibilities

• Review and analyze loan applications, credit reports, income, and asset documentation to render credit decisions in compliance with investor guidelines.
• Maintain the highest level of service for retailers and customers, ensuring needs are met in a timely and accurate manner.
• Effectively communicate loan approval or denial reasons to the appropriate party.
• Work with internal staff to provide follow-up, counter offers, and additional information.
• Refer loan requests with recommendations and documentation to underwriters.
• Review conditions submitted on approved loans, clear conditions when appropriate, and submit to Credit Analyst for review and approval.
• Ensure loans adhere to investor guidelines.
• Assist Loan Officers by completing service orders and reviewing condition submissions.
• Assist the servicing department by collecting payments during times of high volume.
• Adjust work and thought processes to accommodate multiple investor guidelines.
• Dedicate time to studying MLO Exam materials, completing practice exams, and passing the MLO Exam.
• Assist Loan Officers in ordering services, preparing internal items, and other tasks as needed.
• Apply for licenses as directed by management and complete all license requirements in a timely manner.
• Communicate with borrowers for conditions and other clerical items.
• Consistently meet and exceed individual, team, and department objectives.
• Perform other duties and special projects as assigned.

Requirements

• Effective written, verbal communication, and interpersonal skills.
• Capable organizational and time management skills, with the ability to multi-task.
• Competent attention to detail.
• Ability to identify and resolve problems in a timely manner.
• Strong sense of urgency and ownership in all activities.
• Ability to work well with a wide range of people.
• Positive and professional demeanor.

Qualifications

• BA/BS degree required in Marketing, Business, Accounting, Finance, or Management.
• Working knowledge of Microsoft Office Suite, specifically Excel.

Benefits

• Promotion to Loan Officer upon passing the MLO Exam.
• Competitive salary.
• Medical, dental, and vision insurance.
• Paid holidays.
• 401K match.
• Generous PTO.
• FSA/HSA plans.
• Life, disability, and accidental insurance.