Loan Officer Outside Sales

Responsibilities

• Proactively solicit new residential mortgage clients and develop a strong referral network.
• Analyze borrowers' financial and credit data to determine creditworthiness and repayment probability.
• Originate sales by contacting prospective clients.
• Develop and maintain referral sources.
• Spend at least one or two hours a day, two or more times a week, outside the office (including home office) originating loans.
• Meet with prospective clients at locations other than PRMI offices (e.g., client's home).
• Meet with clients in person to sell mortgage loan products/packages.
• Use telephone, mail, and e-mail as adjunct to in‑person contacts.
• Obtain credit information and necessary documentation for the application process.
• Make in‑person calls outside the office to real estate agents, brokers, financial advisors, and other referral sources to develop leads.
• Engage in marketing and promotional activities to support sales.
• Develop new and continued business opportunities and sales leads by cultivating relationships with realtors, builders, bankers, etc.
• Develop solid PRMI product knowledge and offer clients the best mortgage products to match their needs.
• Review application information and request specific supporting documentation as needed per loan investor guidelines.
• Analyze and exercise independent judgment and discretion in advancing PRMI’s business objectives and customers’ interests regarding significant financial decisions.
• Carry out major assignments affecting business operations by collecting and analyzing customer income, assets, investments, or debts; analyzing applicant data, credit, and collateral property value; determining which financial products best meet customer needs; providing advice on advantages and disadvantages of available financial products; marketing, servicing, or promoting PRMI’s financial products.
• Complete necessary continuing education in a timely manner and stay current on local real estate and mortgage industry developments.
• Provide origination services in the state of licensure.
• Create and maintain excellent business relationships with referral client base to create new mortgage lending opportunities.
• Correspond, communicate, and coordinate with clients, in‑house support staff, and external service providers to facilitate timely closings.

Qualifications

• Sales experience in the mortgage industry is preferred.
• Familiarity with mortgage processes, procedures, rules, regulations, and compliance.
• Exceptional customer service skills with strong attention to detail.
• Excellent written and verbal communication skills.
• Strong computer skills, including a working knowledge of MS Office.
• Ability to comprehend and analyze financial information.
• Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management.
• Established contact and referral list within the real estate and mortgage industries preferred.
• Ability to pass a required background check.

Requirements

• Communicate clearly and effectively; utilize a computer; maintain a work schedule; perform effectively in an office setting.
• Comply with and adhere to all applicable mortgage and fair lending laws and regulations, as well as PRMI policies.
• Ability to work extended hours may be required.
• Hold NMLS licensure (required).
• Adhere to the Employee Handbook, including privacy and information security guidelines.
• Act within delegated authorities and follow associated policies and procedures.
• Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
• Ensure every action and decision aligns with PRMI values.
• Partner with management to understand performance expectations and measurements.
• Effectively utilize feedback and coaching opportunities while seeking to learn and develop.
• Realize team synergies through networking and partnerships across PRMI.
• Embrace change; act as an advocate and role model promoting continuous improvement.
• Maintain a high standard of customer care while actively listening to customers to understand their views and needs.
• Take ownership of problems and issues, considering the breadth of PRMI competencies in providing solutions.
• Work independently while understanding the necessity of communicating and coordinating work efforts with other employees and organizations.
• Work effectively as a team contributor on all assignments.
• Perform quality work within deadlines.
• Respect client and employee privacy.
• Maintain eligibility for FLSA classification as Outside Sales Exempt and complete the bi‑annual certification process.