Loan Officer Outside Sales

About the Role

The main function of this position is to proactively solicit new residential mortgage clients while developing and cultivating a strong business network of referrals. The Loan Officer analyzes borrowers’ financial and credit data to determine creditworthiness and the probability of financial security in repayment efforts.

Responsibilities

• Originate sales by contacting prospective clients.
• Develop and maintain referral sources.
• Spend at least one or two hours daily, two or more times a week outside of the office (including a home office) originating loans.
• Meet with prospective clients at locations other than PRMI’s offices (e.g., client’s home or other locations).
• Sell mortgage loan products/packages in person.
• Use telephone, mail, and email as adjuncts to in-person client contacts.
• Obtain credit information and necessary documentation for the application process.
• Make in-person calls on real estate agents, brokers, financial advisors, and other potential referral sources to develop borrower leads.
• Engage in marketing and promotional activities to support sales.
• Develop new and continued business opportunities by cultivating relationships with realtors, builders, bankers, etc.
• Develop solid PRMI product knowledge and offer clients the best mortgage products to match their needs.
• Review application information and request specific supporting documentation as needed based on loan investor guidelines.
• Analyze and exercise independent judgment and discretion in advancing PRMI’s business objectives and customer interests regarding significant financial decisions.
• Collect and analyze information regarding the customer’s income, assets, investments, or debts.
• Determine which financial products best meet the customer’s needs and financial circumstances.
• Provide advice to customers regarding the advantages and disadvantages of available financial products.
• Market, service, or promote the employer’s financial products.
• Complete continuing education in a timely manner and remain current on local developments and trends within the real estate and mortgage industries.
• Provide origination services in the state of licensure.
• Create and maintain excellent business relationships with a referral client base to generate new mortgage lending opportunities.
• Correspond, communicate, and coordinate with clients, in-house support staff, and external service providers to facilitate timely closings.

Requirements

• Sales experience in the mortgage industry is preferred.
• Familiarity with mortgage processes, procedures, rules, regulations, and compliance.
• Exceptional customer service skills with a strong attention to detail.
• Excellent written and verbal communication skills.
• Strong computer skills, including working knowledge of MS Office.
• Ability to comprehend and analyze financial information.
• Ability to effectively communicate and present complex financial information while fielding and responding to questions from applicants, support staff, and management.
• Established contact and referral list within the real estate and mortgage industries is preferred.
• Ability to pass a required background check.
• Must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and perform effectively in an office setting.
• Compliance with and adherence to all applicable mortgage and fair lending laws and regulations, as well as PRMI policies.
• Ability to work extended hours may be required.
• Maintain eligibility for FLSA classification as Outside Sales Exempt and complete the bi-annual certification process.

Company Expectations

• Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
• Act within delegated authorities and adhere to applicable policy and procedures.
• Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
• Ensure every action and decision aligns with PRMI values.
• Partner with management to understand performance expectations and measurements.
• Utilize feedback and coaching opportunities to learn and develop within your role.
• Realize team synergies through networking and partnerships across PRMI.
• Embrace change; act as an advocate and role model, promoting continuous improvement.
• Maintain a high standard of customer care while actively listening to customers to understand their views and needs.
• Take ownership of problems and issues, considering PRMI competencies in providing solutions.
• Work independently while communicating and coordinating work efforts with other employees and organizations.
• Work effectively as a team contributor on all assignments.
• Perform quality work within deadlines.
• Respect client and employee privacy.