Loan Officer - Internal

About the role

WSECU is seeking a motivated and member-focused Mortgage Loan Officer - Internal to join our Residential Lending team. In this role, you’ll partner closely with branch staff and internal teams to serve members’ home financing needs, guiding them through the mortgage process with expertise and care. You’ll manage a strong pipeline of primarily inbound opportunities, deliver timely and compliant loan solutions, and build lasting relationships that reflect WSECU’s Brand Promise.

Responsibilities

• Originating mortgage loans by promoting and delivering WSECU’s mortgage and home equity products to members and prospective members within assigned branches
• Building strong relationships with branch staff and partners to support member needs and drive internal referrals
• Pricing, structuring, and disclosing loans accurately and in compliance with regulatory requirements
• Meting or exceeding individual production and service goals
• Delivering an exceptional member experience by communicating proactively, managing expectations, and ensuring timely, high-quality loan closings
• Managing a pipeline of loans, including submitting complete and accurate loan packages and maintaining consistent follow-through
• Maintaining NMLS licensing and staying current on products, systems, and mortgage industry trends and competition
• Participating in required meetings, trainings, and Community Homeownership initiatives
• Supporting branch and team operations by participating in huddles, educating staff, covering queues as needed, and maintaining regular branch presence
• Contributing to continuous improvement by identifying opportunities to enhance processes, tools, and member experience

Requirements

At least three (3) years of demonstrated mortgage loan origination experience, including familiarity with FHA/VA requirements. A college degree in business or closely related field is preferred (related experience may be substituted, year for year, for academic achievement).

Qualifications

• Bonus points if you have experience with condos, jumbo loans, and manufactured homes
• Competitive pay: $30.47 - $ 45.70 hourly + commission, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package
• The target starting pay for this position is $30.47 - $38.08 hourly, typically within the first half of the range
• Where we’re located: 330 Union Ave SE, Olympia, WA 98501 (HQ)
• Where you’ll work: This role operates out of WSECU branches in the Spokane and/or Yakima areas
• When you’d work: Monday - Friday 8:30am – 5:30 pm, full time minimum 40 hours per week, with scheduling flexibility required to meet the needs of this non-exempt position

Benefits

• Medical, Dental, Vision, and Life Insurance with Premium options covered by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
• Paid Volunteer Leave
• Tuition Assistance
• Employee Assistance Program & Employee Discounts

Pay

$30.47 - $ 45.70 hourly + commission, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package. The target starting pay for this position is $30.47 - $38.08 hourly, typically within the first half of the range.

Schedule

Monday - Friday 8:30am – 5:30 pm, full time minimum 40 hours per week, with scheduling flexibility required to meet the needs of this non-exempt position.