Loan Officer Assistant (Entry-Level)
Tandym Group · New London County, CT · 2 wk ago
HybridContract
Contract role with a financial services company in New London County, Connecticut.
About the Opportunity
Hybrid setting with 4 days per week onsite. Schedule is Monday to Friday, 8:00 AM to 4:30 PM.
Responsibilities
- Assist the Mortgage Loan Officers with document collection and member follow-up by phone and electronically
- Review loan applications for completeness, accuracy, and required supporting information
- Help progress mortgage applications through the credit review process
- Respond to member inquiries regarding documentation and basic mortgage-related questions
- Provide backup support to loan officers and maintain accurate, organized records
Qualifications
- At least 1 year of customer service, retail, call center, administrative, or other high-volume service experience
- High School Diploma / GED
- Strong computer skills and the ability to learn new systems and processes quickly
- Excellent communication skills, attention to detail, and the ability to work in a fast-paced, metrics-driven environment
- Ability to work independently and in a team-oriented setting
- Reliable, coachable, and professional approach to member service
Skills
- Associate's and/or Bachelor's Degree (desired)
- Mortgage lending experience (desired)
- Banking experience (desired)
- Experience supporting Loan Officers or processing financial documentation (desired)