Loan Assistant (Entry-Level)
Tandym Group · Pensacola, FL · 2 wk ago
AdministrativeContract
We are a financial services firm in Florida looking for a Loan Assistant to join our team in Pensacola.
About the Opportunity
This is a hybrid role requiring 4 days a week onsite. The schedule is Monday to Friday, 8:00 AM to 4:30 PM.
Responsibilities
- Support the Mortgage Loan Officers with day-to-day loan processing tasks
- Collect and review required documents for mortgage applications
- Follow up with members by phone and provide timely, professional service
- Track application progress and help move files through the credit review process
- Manage multiple requests accurately in a high-volume, metrics-driven environment
Qualifications
- At least 1 year of customer service, retail, call center, or similar client-facing experience
- High School Diploma / GED
- Strong computer skills and ability to learn new systems quickly
- Excellent attention to detail and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Reliable, coachable, and comfortable handling a high volume of phone interactions
Desired Skills
- Associate's and/or Bachelor's Degree
- Mortgage experience
- Banking experience
- Administrative or Office Support background
- Experience in high-volume service environments
Schedule
Monday to Friday, 8:00 AM to 4:30 PM