Loan Funder

Position Summary

We are looking for a customer service-oriented professional who can effectively communicate with all related parties to successfully close the loan transaction. Able to work collaboratively with loan account coordinators, escrow agents, and title companies to ensure a timely and accurate loan closing process. Assures compliance with investor guidelines and customer service standards.

About the Role

Headquartered in beautiful Thousand Oaks, California, Anchor Loans currently lends in 48 states and is expanding into new markets and service lines to better serve our current and future borrowers.

Responsibilities

• Able to work collaboratively with loan account coordinators, escrow agents, and title companies to ensure a timely and accurate loan closing process.
• Communicate with customers, internal staff, brokers, title companies, etc. to respond to inquiries, resolve problems, and obtain all necessary documentation required to fund the loan.
• Ensure an outstanding customer experience for all customers including, Borrowers, Third Parties, and Internal Staff.
• Review all preliminary title work and obtain clearances as necessary.
• Review all Estimated HUDS thoroughly and with accuracy.
• Clear funding conditions with accuracy.
• Ensuring that all files are complete and easy to navigate through and understand.
• Performing related duties and special projects as assigned.
• Resolving any problems and conditions on files.
• Effectively communicates the status of documents and funding to all interested parties including Borrower, escrow, title, brokers, agents, etc.
• Prepares accurate funding packages including closing statements, and funding figures, and reviews HUD1 for accuracy against disclosed fees.
• Requests wires and coordinates disbursements from title/escrow agents.
• Maintains updated target closing dates with accuracy.
• Ensures proper title insurance coverage.
• Reviews, approves, and orders hazard insurance coverage.

Requirements

• Experience: Minimum 2 years loan processing.
• Education: High School Diploma or GED equivalent, College Degree preferred.
• Ability to maintain a high-volume workload in a fast-paced, deadline-driven environment.
• Strong customer service orientation, attention to detail, and excellent organizational skills.
• Clear and concise communicator with excellent follow-up skills.
• Advanced knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, and approvals process.
• Ability to perform clerical work requiring speed and accuracy.
• Ability to manage multiple tasks and deadlines simultaneously.
• Must be comfortable on the phone and be a people person. Strong verbal and written communication skills.
• General knowledge of all department positions: Funder, Underwriting, and Borrower Package Coordinator, Evaluation, Payments, Payoffs, Appraisals, Draws, Post Closing and Finance.

Job Requirements

• Experience: Minimum 2 years loan processing.
• Education: High School Diploma or GED equivalent, College Degree preferred.
• Ability to maintain a high-volume workload in a fast-paced, deadline-driven environment.
• Strong customer service orientation, attention to detail, and excellent organizational skills.
• Clear and concise communicator with excellent follow-up skills.
• Advanced knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, and approvals process.
• Ability to perform clerical work requiring speed and accuracy.
• Ability to manage multiple tasks and deadlines simultaneously.
• Must be comfortable on the phone and be a people person. Strong verbal and written communication skills.
• General knowledge of all department positions: Funder, Underwriting, and Borrower Package Coordinator, Evaluation, Payments, Payoffs, Appraisals, Draws, Post Closing and Finance.

Work Environment

This is a hybrid position which requires in-office reporting to Anchor’s Thousand Oaks, CA office on Tuesday, Wednesday, and Thursday. Remote work is optional Monday and Friday. Fully remote opportunities are also available. Must be able to start your day at 6:30am or 7am PST.

Compensation

The base pay range for this position is $26 - $31 an hour, plus annual discretionary bonus based on performance of the individual and company.

What We Offer

• Comprehensive health insurance options including Medical, Dental, Vision, Basic Life/AD&D insurance.
• Generous sick leave & vacation benefits for rest, relaxation, and personal pursuits.
• Highly competitive performance bonus.
• 401(k) retirement program with employer match.
• Tuition reimbursement toward professional development.
• Onsite gym (Thousand Oaks only).
• 12 Paid Holidays.

Diversity Matters

Diversity matters to our organization, and we are proud to be an equal opportunity employer. All qualified candidates are welcome and will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, natural origin, disability, age, veteran status, or any other protected characteristic.