Loading Operations Supervisor

About the role

The Loading Operations Supervisor oversees daily activities in the Repairs, Kiln, and Loading areas, ensuring efficient, safe, and organized operations while maintaining compliance with company policies, safety standards, and industry regulations. The supervisor is accountable for production targets, quality control, employee performance, and clear communication between departments, leading by example and maintaining a strong floor presence.

Responsibilities

• Leadership & Oversight: Supervise and coordinate employees in the Repairs, Kiln, and Loading areas to meet production, safety, and quality standards; provide clear direction and accountability at the start of each shift; monitor performance, coach, and escalate concerns; foster teamwork and a positive work environment.
• Daily Presence & Shift Management: Be on the production floor before the shift begins and remain present through end‑of‑day cleanup; ensure the supervisor is the last to take breaks; verify all setups for subsequent shifts (hopper prep, kiln setup, wood supply, core placement, trailer strapping); maintain organized work areas and enforce housekeeping standards.
• Repairs Oversight: Ensure repairmen have sufficient materials and support to minimize downtime; coordinate with Dispatch, Inbound Supervisor, and Forklift Operators to manage road vans, hoppers, and inventory; review repair counts, track production, and ensure timely submission of paperwork.
• Kiln & Heat Treat Oversight: Monitor kiln operations for compliance with ALSC, TP, and Pro Pallet standards; verify proper probe use, heat‑treatment procedures, and documentation; address violations, support inspections, and maintain kiln supplies (ink, stamps, etc.).
• Loading Oversight: Supervise forklift operators to ensure safe and accurate loading/unloading of trucks, trailers, and flatbeds; ensure orders are loaded securely, strapped, and documented; communicate with Dispatch, jockey drivers, and loaders to align equipment needs and shipping schedules; inspect trailers, equipment, and straps for safety and compliance.
• Safety & Compliance: Enforce OSHA standards, forklift safety, and company safety policies; ensure proper PPE use and safe work practices; immediately address unsafe conditions or equipment issues and report to management.
• Communication & Reporting: Serve as primary point of contact between employees, dispatch, and operations management for loading‑area activities; maintain accurate records of production counts, kiln documentation, and loading reports; communicate shift performance, issues, and next‑shift instructions clearly and promptly.

Skills & Requirements

• Prior leadership or supervisory experience in manufacturing, logistics, or warehousing.
• Strong understanding of forklift operations, kiln/heat‑treat processes, and pallet repair/loading procedures.
• Excellent communication, organizational, and problem‑solving skills.
• Ability to lead by example with a strong floor presence and accountability.
• Ability to work in a fast‑paced environment with flexibility for overtime.
• Forklift certification and knowledge of OSHA safety requirements preferred.

Schedule

Monday – Friday starting at 7 am until all operational duties are completed, with overtime as needed. The supervisor must remain until all repairs, kiln operations, and loading activities are finished, including cleanup.

Pay

Starting pay: $23 per hour.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program