LOAD PLANNER - Van Buren

About the role

The primary function of the Load Planner is the daily load planning of inbound and outbound freight, including asset utilization. The Planner will identify opportunities to optimize transportation or to address internal and external customer needs while consistently meeting or exceeding service, empty mile, and trailer pool targets.

Responsibilities

• Ensure all customer freight commitments are met.
• Ensure customer service is met through repowering, relaying, or rescheduling freight.
• Responsible for the outbound strategy of tractors inbound to his/her geographic area.
• Responsible for optimizing the engineered loop drivers, local drivers, and weekly home time drivers assigned.
• Meet company’s on-time service and tractor utilization goals.
• Manage the acceptance of all non-committed freight in assigned territory.
• Meet empty percentage goal for assigned market of responsibility.
• Minimize layover trucks.
• Maximize revenue turns per week per tractor.
• Meet company’s driver home time goals.
• Limit idle trailers by assigned market of responsibility.
• Ensure trailer pool compliance with customer base in assigned territory.

Requirements

• High School Diploma or equivalent
• Minimum of 1 year in fleet operations or relevant experience
• Working knowledge of DOT regulations

Skills

• Strong oral and written communication skills
• Ability to negotiate under difficult circumstances both internally and externally
• Ability to manage multiple and diverse customer relationships
• Ability to deliver exceptional service through positive engagement and patience
• Ability to work in a team environment to continuously improve results
• Ability to promote a culture of trust and safety