LN Venues, Sales & Event Manager - August Hall

Job Summary

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

About the role

The ideal candidate will be a competitive and assertive self-starter with an attention to detail, communication, and organization. This position will play a critical role in the growth and development of the business of Fifth Arrow and the Green Room Bar as well as the sales & execution of all special events.

Responsibilities

• Responsible for inbound and outbound sales for Fifth Arrow and Green Room buyouts.
• Globally responsible for the advancing, execution, and catering management of all special events in Fifth Arrow and Green Room Bar and assist with August Hall events as requested and assigned.
• Meet (and exceed) assigned sales goals for Fifth Arrow & Green Room Bar.
• Work with marketing, DOS and Senior Sales Manager to ensure that FA and Green Room Bar have industry leading event sales collateral and menu offerings.
• Oversee all inbound inquiries for Fifth Arrow and Green Room Bar, qualify leads, manage the calendar, close new and recurring business.
• Facilitate all communication to the Fifth Arrow & Green Room Bar operations team throughout sales process.
• Work with the DOS and Senior Sales Manager to develop and modify price points for various party packages for partial buyouts.
• Build, maintain and target client database (from internal and external sources): convention business, tour operators, meeting planners, party planners, corporate, social, concierges, non-profit, fundraisers, DMC’s, etc.
• Identify, cultivate and promote in house FA & GR opportunities including viewing parties, movie screenings, dinners, birthday parties and cultivated private parties to name a few.
• Identify and execute all potential revenue streams.
• Create and maintain positive relationships with Convention & Visitors Bureau, professional organizations, local chambers of commerce, local hotels and vendors.
• Hotel Relations: Develop lasting relationships with local hotels to drive business and launch initiatives.
• Distribution of all internal and external correspondence.
• Maintain all departmental files.
• Cook up and coordinate all aspects of operational set-up and break down of events (equipment needs, rental needs, and station set-up).
• Coordinate with Production department on all production aspects needed for an event.
• Liaison between client and LN Team Members throughout Event.
• Must maintain a neat, clean and well-groomed appearance (specific venue standards).
• Conduct Event Pre-Shift with Operations Managers and communicate event specifics at Team Member Pre-Shift.
• Assures seamless transition for Client from Sales Department to Operations Manager during Event.
• Handle all aspects of the Special Event once the special event order (SEO) has been distributed.
• Client interaction; conducts site inspections and walk through with clients as requested by SM/DOS.
• Assist Sales Manager(s) as requested with special needs by the client.
• Participate in meetings such as the SEO Meeting and Production Meeting.
• Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue.
• Maintain files in proper order after the (SEO) has been distributed.
• Process all deposits and payments in a timely manner.
• Verify Deposit / Payments tracking schedules with Senior Sales Manager for August Hall.
• Proper execution and completion of all post event paperwork: Party Recap Sheet, Captain’s Report and Receipts.
• Manage staff hours to ensure we are not exceeding our budget.
• Follow up on all accounts receivable and provide monthly update to Director of Sales and Business Manager.

Qualifications

• High School Diploma (College Degree preferred)
• Minimum three years in a hospitality customer service capacity
• Working knowledge of computers (Excel, Word, databases)
• Knowledge of restaurant and music hall operations, food preparation and restaurant reservation procedures.
• Strong written and verbal communication skills; time management skills.
• Ability to prioritize and organize and work in a fast-paced, high-volume environment.

Pay

$60,000.00 USD - $75,000.00 USD Pay is based on a number of factors including market location, qualifications, skills, and experience.

Schedule

Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue.