LMS Site Administrator III

Position Summary

Responsible for supporting the Learning Management System (LMS) by managing training data, user access, reporting, and ongoing system maintenance to ensure compliance with GxP and organizational training requirements.

Key Responsibilities

• Manage provisioning and deprovisioning of LMS user accounts
• Create, build, and maintain training items, curricula, learner roles, quizzes and assignments
• Assign and remove curricula and training items as needed
• Maintain training content and personnel training records in compliance with regulatory requirements
• Generate standard and ad hoc training reports
• Develop and deliver monthly and quarterly training metrics
• Conduct periodic audits of training records, curricula, and metadata to ensure accuracy and compliance
• Maintain a comprehensive understanding of LMS functionality, system capabilities, and limitations
• Provide end user support and troubleshoot issues, as required
• Identify system issues, data gaps, or process inefficiencies and escalate appropriately to management
• Support continuous improvement initiatives related to LMS processes and data integrity
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in Life Sciences or an equivalent combination of education and relevant experience
• Minimum of 7 years of LMS experience, preferably with Veeva Vault Training

Required Skills And Competencies

• Experience and proficiency in Learning Management Systems (Veeva Vault Training preferred)
• Proficiency in Microsoft Excel, Word, and Outlook
• Critical thinking skills in analyzing and exercising judgement on complex issues, guided by a thorough understanding of quality philosophy
• Strong focus on flexibility, ability to multi-task, attention to detail, excellent organizational skills, good follow-up and judgment and ability to prioritize
• Skilled at effectively communicating department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines