LMS Administrator

About the role

Addison Group is partnering with an established organization seeking an experienced Learning Management System (LMS) Administrator to support the day-to-day administration and ongoing optimization of its Dayforce Learning platform.

Key Responsibilities

• Administer and maintain the Dayforce Learning platform, ensuring optimal system performance and user experience.
• Configure learner profiles, security roles, learning assignments, certifications, and automated enrollment processes.
• Publish and maintain digital learning content, curricula, certification programs, and structured learning paths.
• Organize internal and third-party training content while maintaining a clean and user-friendly course catalog.
• Develop online assessments, evaluations, and knowledge checks to support learning initiatives.
• Produce standard and ad hoc reports to monitor training completion, compliance, certifications, and learner engagement.
• Perform routine audits to maintain accurate employee learning records and improve overall data quality.
• Provide end-user support by troubleshooting system access, enrollment issues, and LMS functionality.
• Collaborate with HR, Learning & Development, and business leaders to support organizational training initiatives.
• Identify opportunities to optimize the LMS by implementing new features, automation, and process improvements.
• Stay current on industry trends and Dayforce Learning enhancements to recommend innovative learning solutions.

Qualifications

• 3+ years of Learning Management System (LMS) administration experience.
• Experience administering Dayforce Learning is strongly preferred.
• Knowledge of online learning administration, certifications, learning paths, and digital course management.
• Experience creating reports, analyzing learning metrics, and maintaining data integrity.
• Strong troubleshooting, organizational, and customer service skills.
• Excellent communication skills with the ability to support employees and business stakeholders.
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Experience supporting Learning & Development or HR technology teams is preferred.