Live/Virtual Event AV Technician

About the role

At US HealthConnect (USH), we live our core values and deliver relevant, practical information to healthcare professionals worldwide. Avenue Live, a subsidiary of USH, is seeking a Live/Virtual Event AV Technician to support live, hybrid, and virtual event production through the preparation, setup, operation, and troubleshooting of audiovisual equipment. This is a full-time, in-person position based out of our Columbus, OH warehouse with approximately 30–50% travel, including overnight and multi-day trips (primarily domestic with occasional international travel).

Responsibilities

• Prepare, scan, pack, and organize audiovisual equipment according to digital and hard-copy pull sheets.
• Perform quality control (QC) checks on equipment prior to deployment to ensure proper functionality and event readiness.
• Set up, test, operate, and break down audio, video, lighting, and related event production equipment.
• Assist with the installation and configuration of audiovisual systems for live, hybrid, and virtual events.
• Perform basic troubleshooting and resolve technical equipment issues before and during events.
• Identify damaged, malfunctioning, or missing equipment and communicate issues to the appropriate team members.
• Maintain proper organization, handling, and storage of audiovisual equipment and accessories.
• Assist with loading and unloading equipment for event deployment and return.
• Work collaboratively with technicians, production teams, and other event personnel to meet event requirements and timelines.
• Provide on-site technical support throughout event setup, execution, and breakdown as assigned.
• Maintain professionalism and composure while working in high-pressure, time-sensitive live event environments.
• Follow company procedures and safety standards when handling, installing, operating, and storing equipment.
• Assist with warehouse operations, including equipment preparation, QC, organization, inventory management, and general technical support when not assigned to events.
• Stay current on audiovisual technology, equipment, and industry best practices.

Requirements

• Background or experience in audiovisual technology, technical theater, music/performing arts, event production, audio, video, lighting, or a related technical field.
• Basic understanding of electronics, networking, audiovisual systems, or other technical systems.
• Ability to set up and operate audio, video, lighting, and related event production equipment.
• Familiarity with virtual and hybrid event platforms and workflows, such as Zoom, Microsoft Teams, and with video switching and encoding tools such as vMix or OBS.
• Ability to travel approximately 30–50% of the time, including overnight, weekend, and multi-day trips (primarily domestic with occasional international travel).
• Ability to perform equipment QC and basic technical troubleshooting.
• Ability to read and understand digital and hard-copy equipment pull sheets.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Ability to work independently as well as collaboratively within a production team.
• Ability to perform effectively in fast-paced and high-pressure live event environments.
• Strong verbal communication and teamwork skills.
• Proactive, adaptable, and willing to learn new equipment, systems, and processes.
• Relevant industry certifications, such as AVIXA CTS, Dante Level 1–3, ETC, or manufacturer-specific training, are preferred but not required.

Physical requirements

• Regularly lift, carry, push, and pull equipment weighing up to 50 pounds, and team-lift heavier road cases.
• Stand, walk, bend, kneel, and work from ladders or lifts for extended periods.
• Load and unload equipment and move road cases across warehouse and venue floors.
• Work extended or non-standard shifts, including early mornings, evenings, and weekends, based on the event schedule.