AV Event Technician

Permanent, full-time contract position based in Madison Avenue, New York.

About the role

Join a prestigious New York client site due to further growth of an exciting long-term contract with an international blue-chip financial organization. We are seeking a proven AV Event Technician to join our highly collaborative global team, delivering both onsite and remote event support, including audio-visual (AV) assistance, system checks, and incident management.

Responsibilities

• Set up and operate supplied infrastructure, equipment, and applications in dedicated live event spaces and meeting rooms to deliver live events.
• Ensure operational availability of allocated event spaces and meeting rooms by carrying out all regular and pre-event equipment checks.
• Perform L1/L2 incident management.
• Attend post-event debriefs for each event.
• Contribute to the ongoing development of operating procedures and processes.
• Participate in problem management activities.
• Proactively maintain and report to ensure all AV equipment is always of the highest standard and functioning correctly.
• Demonstrate self-service AV and video conferencing (VC) capabilities to end users wherever possible.
• Assist with support for video/audio conferencing problems, investigate faults, and recommend further actions to rectify.

Requirements

• Proven experience working within an AV/VC support role.
• Solid background in supporting live events.
• Experience must have been gained working in a corporate environment, providing a white-glove service to clients.
• Technically strong across a variety of AV and VC technologies.

Benefits

• Health, vision, and dental insurance.
• Disability coverage.
• Vacation and sickness leave.
• 401K retirement plan.
• Commuter benefits.
• Employee assistance program.

Pay

$60,000 - $70,000 per annum.