Live Service Coordinator
Pearl Abyss America · Manhattan Beach, CA · 2 days ago
On-siteOTHR$21–$25/hrFull-time
Responsibilities
- Coordinate effective communication between teams and offices across multiple countries to enhance collaboration and improve project execution.
- Translate content updates, project plans, patch notes, community reports, and internal communication between English and Korean.
- Work closely with the Live Service Specialists, Community Managers, and Customer Support to summarize and translate feedback and suggestions for game improvement from the community.
- Prepare for and assist with regular game maintenance and game notice creation.
- Perform other related duties and special projects as assigned.
Requirements
- Bilingual English/Korean fluency is required.
- Bachelor's degree OR proven professional translating experience.
- May require evening and weekend hours.
Qualifications
- Avid Black Desert player.
- Passion for video games with an interest in MMORPGs.
Skills
- Excellent communication skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
Benefits
- Healthcare plan (medical, dental, and vision).
- Life insurance (basic, voluntary, and AD&D).
- Retailment plan (401k) – company matching up to 5%.
- Pet insurance covered by the company for our employees' pets (up to 3 pets).
- Lifestyle Wallet - $170/month individual allowance.
- Tiny Human Wallet - $500/month child subsidy.
- Paid time off (PTO) – vacation, sick days, public holidays, and winter break.
- Family leave (maternity and paternity).
- Company-sponsored Korean classes.
- Free gym access in the company office building.
- Free lunch in the office.
- Stocked kitchen.
- Regular team outings, company events, and more!
Pay
$21 - $25 per hour
Schedule
Full-time