Live Selling Marketplaces Manager

About the role

ReturnPro is the leader in recommerce enablement, helping the world’s largest retailers and brands turn returned and excess inventory into value. We are the inventory layer behind recommerce and have access to an unmatched opportunity to build a powerful live selling business. We are already live on one marketplace and ready to scale. We are looking for a leader who can take what is working, build the team and operation around it, and expand our presence across TikTok Shop, eBay Live, Whatnot, and the marketplaces that matter next. This is a role for a change maker who can see the opportunity, create a clear plan, bring people together, and build a real business.

Primary Responsibilities

You will own our live marketplace strategy and the day-to-day operation behind it. Responsibilities include:

• Building the show calendar, choosing products, developing programming, managing talent, and driving results
• Ensuring every show is prepared, compelling, well-run, and built to sell
• Leading the operation inside our facilities, including people, sets, product flow, show preparation, inventory, and standards required to go live at a high level every time
• Collaborating with merchandising, operations, marketing, and leadership to identify products and stories that perform best
• Using results from every show to improve the next one
• Hiring, developing, and leading a strong team of hosts, producers, operators, and support staff
• Creating clear expectations and a culture where people move quickly, solve problems, and take pride in great execution

This job description does not state or imply that these are the only duties to be performed. The selected candidate may perform other related duties as assigned to meet the ongoing needs of the business.

Qualifications

• Experience as a builder and operator comfortable with the pressure of a live environment and owning results
• Background in live selling, e-commerce, retail, broadcasting, content production, or another fast-moving business where great execution matters
• Understanding that live commerce requires equal parts merchandising, entertainment, operations, and sales
• Ability to bring order to a fast-moving operation without slowing it down
• Strong coaching skills, quick decision-making, and a commitment to high standards
• Desire to help write the playbook rather than inherit a finished one

Why ReturnPro

ReturnPro has the inventory, scale, relationships, and ambition to win in live commerce. Working here means working at the center of recommerce, with access to product and opportunity that few companies can match. You will have the chance to build a new growth engine inside the leading company in the space. The work will be demanding, expectations high, and the opportunity is to create something that matters, grow quickly, and build a business you can be proud of.