Littlefield Express 2- Full Time Deli Manager

Location: Littlefield Retail Group – Littlefield Express

Reports To: Store Manager / District Manager / Director of Food Service

About the Role

The Deli Manager oversees the daily operations of the deli department in a convenience store chain. This includes managing staff, ensuring food safety compliance, maintaining inventory, and delivering excellent customer service. The role requires strong leadership skills, organization, and a passion for providing high-quality food products.

Responsibilities

• Oversee daily deli operations, including food preparation, cooking, and display.
• Ensure all food safety and sanitation standards are met, including proper food storage and temperature controls.
• Maintain compliance with company policies, health regulations, and safety guidelines.
• Monitor sales trends and adjust product offerings to maximize profitability.
• Manage inventory levels, including ordering and receiving deli supplies.
• Minimize waste by implementing proper portion control and rotation procedures (FIFO method).
• Conduct regular inventory checks and ensure accurate record-keeping.
• Work within budget constraints and control labor costs.
• Train and supervise deli staff, providing ongoing coaching and performance feedback.
• Promote a positive and productive work environment.
• Ensure staff adheres to company policies and food safety regulations.
• Provide excellent customer service and address customer inquiries or concerns.
• Ensure deli products are fresh, well-stocked, and attractively displayed.
• Implement promotional activities and upselling techniques to increase sales.
• Maintain a clean and welcoming deli area.

Requirements

• Previous experience in food service, preferably in a deli or convenience store setting.
• Leadership experience with the ability to manage and motivate a team.
• Strong understanding of food safety regulations and compliance.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Excellent communication and customer service skills.
• Basic math skills for inventory and cost control.
• Flexibility to work weekends, holidays, and varying shifts as needed.
• Ability to stand for extended periods and lift/move objects up to 50 pounds.

Preferred Qualifications

• ServSafe certification or equivalent food safety training.
• Experience with point-of-sale (POS) systems and inventory management software.
• Previous experience managing a high-volume deli operation.