Little Caesars General Manager

About the role

The Little Caesars General Manager will report to the District Manager of Food Services and will have primary day-to-day responsibility for planning, implementing, managing, and controlling all operational related activities of our Little Caesars Operations.

Qualifications and Requirements

• A minimum of a High School Diploma.
• Minimum 3 – Years management experience in a QSR restaurant facility.
• DRESS CODE: Business Casual or Uniform required by QSR.
• Must be detail-oriented.
• Must have excellent Customer Service and Employee Relations skills.
• Must be able to perform under pressure in high volume situations.
• Must be capable of standing for long periods of time.
• Able to lift up to 50 pounds.
• Must be able to work in and out of different temperature ranges.

Essential Functions/Job Duties

• Attend and pass all Little Caesars management training sessions.
• Participate /facilitate any meetings within the Little Caesars facility.
• Provide oversight and manage all areas of the restaurant and make final decisions on matters of importance.
• Monitor and review month-to-month and year-to-year financial comparisons with margin analysis on business unit with your District Manager and/or Director of Marketing & Food Services.
• Look for ways to cut costs and improve productivity.
• Always look for ways to increase Gross Profit and minimize waste.
• Implement Scheduling to ensure the site is properly staffed for all day parts and sales volumes.
• Staff, train, and develop managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations, and by conducting performance reviews.
• Work with your District Manager to maximize sales and efficiencies.
• Work with your District Manager to Manage Inventory.
• Work with your District Manager to direct and oversee all aspects of Little Caesars site.
• Respond to customer complaints, taking prompt and appropriate action to resolve any problems ensuring customer satisfaction is maintained.
• Work with your District Manager and the Director of Marketing & Food Services to establish and maintain strong relationships as well as encourage and develop programs to provide learning and training opportunities for the Store Managers to ensure they are executing our plan as expected.
• Ensure that effective internal controls are in place and ensure compliance with all local, state, and Federal laws and rules (i.e. Heath Departments).
• Work with Safety Director (Jill Smith) to ensure that we are operating and have a safe environment for our customers and co-workers.
• Ensure the proper signage is in place at the proper time for all advertising promotions.
• Schedule and oversee all store inventories and address any and all inventory issues that arise.
• Ensure guest service in all areas meets company standards and always strive to be #1 in Customer Service in every guest they serve.
• Provide oversight in making sure all employees are following all company policies and procedures.

Accountability

Manage the entire operation of the food service facility through the development and growth of staff, sales, and profitability to meet goals established by management. Ensure the restaurant is in accordance with established company standards, policies, and procedures. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service, and cleanliness. Maintain a positive working relationship with all employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity, and efficiency.

Pay/Bonus/Benefits/Work Schedule

• Weekly Salary: Based on experience.
• Incentive Plan: The VP, CFO, and the Director of Food Services for the company will work to come up with an Incentive Plan for the Little Caesars General Manager. This will start on the first full quarter you are an employee.
• Retirement Plan: The Company has a 401k & Profit Sharing Plan. There is a 6-month waiting period to participate in each of these programs. The 401k plan allows for a match from the company and can be discussed in further detail.
• Employee Health Insurance: The Company provides part of the Employee’s Health Insurance and you are allowed to add immediate family members with that cost being covered by the Employee. The Employee portion of the Employee’s Insurance can be provided to you and is paid on a pre-tax basis. Please contact the HR department for more details.
• Work Schedule: The Company expects 50 hours per week although as a manager you may have to work more than this some weeks when needed. The work schedule may vary depending on the sales volume by daypart.
• Vacation: The paid vacation days will be as follows: 1st year – 5days. The 3rd Year – 2 weeks. Further details on the Vacation Policy can be found in the Employee Handbook.
• Sick Leave: The paid sick leave days will be as follows: 1st Year – 5days. You can accumulate up to 15 days max. Further details on the Sick Leave policy can be found in the Employee Handbook.

Company Handbook

Please see the company EMPLOYEE HANDBOOK for other Company policies and procedures.

Job Type

Full-time

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