Litigation Support Specialist

About the role

Total Quality Logistics (TQL) is looking for a detail-oriented and driven Litigation Support Specialist to join our Corporate Legal team. In this role, you’ll support a variety of legal matters including claims, collections, and dispute resolution, while partnering closely with attorneys and internal stakeholders. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys managing multiple priorities with a high level of ownership.

Responsibilities

• Manage legal recovery and collections matters, including unpaid receivables, chargebacks, disputes, and settlement recoveries
• Review claims and supporting documentation to assess risk and recovery opportunities
• Draft demand letters, dispute communications, and settlement correspondence in partnership with legal counsel
• Track legal matters, deadlines, and financial exposure, escalating when appropriate
• Partner with internal teams to gather documentation and align on resolution strategies
• Support litigation activities including arbitration, mediation, and small claims matters
• Prepare legal materials, discovery documentation, and case support files
• Conduct legal research on contracts, regulations, and industry standards
• Afford UCC filings and recovery enforcement efforts
• Maintain legal tracking systems to ensure accuracy, visibility, and compliance
• Communicate with customers, vendors, and outside counsel regarding assigned matters
• Support compliance-related initiatives, including filings and recordkeeping

Requirements

• Bachelor’s degree or equivalent experience in legal studies, paralegal studies, business, or a related field
• 4+ years of experience in legal collections, claims management, dispute resolution, or litigation support
• Strong understanding of contracts, collections processes, and corporate legal practices
• Excellent organizational and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical skills and sound judgment
• Proficiency with Microsoft Office and legal research tools

Qualifications

• None specified

Skills

• None specified

Benefits

• $66,500-$75,000 base salary + performance bonuses
• Comprehensive benefits package
• Health, dental, and vision coverage
• 401(k) with company match
• Tuition reimbursement
• Employee discounts and additional perks
• Certified Great Place to Work with 900+ lifetime workplace awards

Pay

• $66,500-$75,000 base salary

Schedule

• N/A