Litigation Support Assistant - Fort Collins

About the role

Ritsema Law is a premier, multi-state workers' compensation insurance defense law firm representing employers, insurance carriers, and third-party administrators across Colorado, Wyoming, Utah, and Arizona. We offer a benefits package, a supportive and casual work environment, and a dedicated team culture.

Responsibilities

• General Reports directly to the Firm Administrator (FA): Christine Kruppa
• Part of the essential staff and is on-site Monday–Friday, during Core Hours (9 AM-3:30 PM)
• Provide back-up support to Legal Assistants when they take Time Off or as needed
• Complete all non-billable tasks as assigned by the paralegal or Attorney
• Affiliate with specific billable tasks only as directed by a paralegal or an Attorney
• Affiliate with coordinating your office location events with firm events on an as-needed basis
• Additional projects as assigned
• Office & Operations
• Maintain general upkeep of the office
• Make coffee, restock the fridge, run the dishwasher as needed, keep the kitchen clean, etc.
• Keep the office tidy; ensure paper is stocked in the large printer (MFP); dispose of items to be shredded in the large DocuVault shred bin, etc.
• Ensure office equipment is in full operating order
• Track ink toner cartridges for MFP, ensuring stock is available when low
• Purchase/download postage to the postage meter and order postage labels as needed
• Communicate with building management when needed
• Submit maintenance or service requests as directed by building management
• Greet visitors
• Answer incoming calls via Zoom Phone and transfer appropriately
• Check mail and faxes; process/distribute daily as required. Order USPS supplies, ensuring stock is available (Certified Mail Receipt Forms, Domestic Return Receipt Forms)
• Copy/save/upload CDs
• Prepare outgoing mail as needed and take it down to the USPS/FedEx/UPS drop boxes daily
• Order office and kitchen supplies monthly via Staples Advantage
• Maintain the supply inventory list
• Submit the order for approval within Staples Advantage, and notify the Assistant to the FA/HR Coordinator that the order has been submitted
• Ensure employment posters are updated as needed and posted in the workroom/common area
• Attend Emergency Coordinator/Floor Warden training for your building location (if applicable), maintain emergency evacuation plan and materials as required; distribute to all office employees as needed
• Notarize documents when needed/requested
• Administration Attorneys
• Order attorney lunches when requested
• Affiliate with making reservations for client lunches as needed
• Submit receipts/requests for reimbursement via HomePlate
• Affiliate with various requests regarding file management/document processing
• Paralegals
• Maintain files per paralegal instructions
• Complete all non-billable tasks
• Send, receive, and scan mail & notify Attorneys and paralegals
• Send initial record requests; conduct follow-up, and bill for record requests
• Contact Medical Providers/3rd party billers regarding record request invoices
• Pay invoices as needed/requested
• Perform other related duties as assigned

Requirements

• The Litigation Support Assistant (LSA) ensures smooth daily office operations by performing various clerical and administrative tasks.
• This position involves managing incoming phone calls, greeting visitors, and handling mail and fax communications.
• The LSA is responsible for maintaining office organization, managing supply inventories, and ensuring that all equipment is well-maintained.
• The LSA provides vital support to paralegals and/or attorneys by assisting with various file/document management requests, including printing and uploading documents, medical records, and preparing IMEs.
• Strong communication skills are necessary to liaise with external parties, such as medical providers and third-party billers, and to assist with both billable and non-billable tasks.
• This position requires an organized, proactive individual capable of multitasking and managing a wide range of office duties.
• The right candidate for this position possesses the following experience and skills:
• Professional personal presentation and telephone demeanor
• Strong attention to detail, organizational skills, and the ability to multitask
• Computer skills and experience with Microsoft Word and Outlook required
• Customer service oriented, organized, and reliable
• Ability to work well under pressure
• Basic understanding of office equipment
• Basic understanding of clerical procedures and systems, such as recordkeeping and filing
• Ability to work independently and identify and solve problems
• Ability to organize and prioritize work

Qualifications

• High school graduate
• 1 year of clerical work experience preferred but not required

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Benefits

• Salary range for this position is $36,000 - $43,000/year, depending on experience
• Health Insurance
• Dental & Vision Insurance
• Voluntary Life, AD&D HSA
• Medical and Dependent Care FSAs
• 401 (k) & Profit Sharing after eligibility period
• PTO & Vacation