Litigation Support and eDiscovery Analyst

About the role

We are seeking a skilled Litigation Support Analyst to join our Philadelphia team. In this role, you will serve as the primary point of contact for our legal staff, providing expert support within the firm’s litigation technology environment.

Responsibilities

• Manage data and information requests, respond to support tickets, and deliver hands-on assistance via phone, email, and in-person interactions.
• Support attorneys throughout the full case lifecycle—from initial complaint and data collection through discovery, pleadings, pretrial motions, trial support, and post-trial activities.
• Advise attorneys on whether cases are suitable for coding and imaging, considering budget, timelines, and resource constraints.
• Evaluate and recommend in-house or cloud-based database solutions that best meet case and client needs.
• Define coding requirements for vendor-managed databases by collaborating with attorneys, paralegals, and vendors to develop written instructions and coding rules.
• Design forms and fields for in-house databases and supplemental database fields as needed.
• Cooky with paralegal staff to manage the flow of discovery documents between the firm and external coding/imaging vendors.
• Serve as the primary point of contact for evaluating and selecting coding/imaging vendors, acting as liaison between vendors and the firm, and ensuring quality through sampling and quality control measures.
• Import data and images from external vendors; export data sets and production sets as required.
• Load transcripts and depositions into databases, ensuring all documents conform to current standards and resolving formatting issues or corrupted lines.
• Troubleshoot and resolve technical issues related to database and imaging software for all staff.
• Create and maintain end-user documentation and training materials.
• Perform light programming tasks including Excel formulas, charts, and data manipulation using bulk text editors.
• Stay current on emerging trends, technologies, and products in the litigation support and legal technology space.

Requirements

• Bachelor's Degree in Computer Science or a related field, or six (6+) years of equivalent work experience.
• Prior legal desktop support experience preferred; familiarity with legal practice applications.
• Proficiency with Windows 11 in a corporate environment, Azure Virtual Desktop (AVD), Azure/Active Directory, iManage Work/Cloud Document Management System, Microsoft 365 Suite, and Tungsten (Kofax) PDF applications.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Familiarity with file-sharing platforms such as ShareFile or similar tools.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with Multi-Factor Authentication (MFA) solutions such as DUO or Microsoft Entra.
• Experience with