Listen up!

Emmy award-winning television journalist and coach Jane Hanson shares insights on improving communication skills, emphasizing the importance of active listening in both personal and professional success.

Key Practices for Effective Listening

• Be attentive: Maintain eye contact, listen for twice as long as you speak, and avoid distractions like phones or watches.
• Use positive body language: Lean in, avoid fidgeting or crossing arms, and show empathy through facial expressions.
• Stay focused: Engage with an open mind, ask questions, and avoid simply waiting for your turn to speak.
• Provide encouraging feedback: Nod, smile, or use phrases like "tell me more" to show engagement.
• Allow for silence: Be patient with pauses to reflect on what’s been said and encourage elaboration.

Impact of Good Listening

Strong listening skills leave a lasting impression and help you become a more effective communicator. Hanson’s approach integrates three core elements: what you say, how you say it, and how your body language supports your message.