Line & Ramp Communications Coordinator

About the role

In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Responsibilities

• Respond promptly to radio calls from aircrafts, accurately disseminating information such as arrival/ departure times and required services to the appropriate departments.
• Track aircraft arrivals and departures using Passur Software, ensuring data accuracy.
• Liaise with Customs and Border Patrol regarding international arrivals and departures to facilitate smooth processing.
• Maintain precise and up-to-date records of all aircraft arrival and departure information.
• Build and sustain strong professional relationships with all aircraft pilots to support operational efficiency.
• Generate daily and monthly reports for management and team members to support decision-making.
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network.

Requirements

• High school diploma or GED, or one year of related experience and/or training in the line and ramp field.
• Ability to read and interpret documents such safety rules, operating and maintenance instructions, and procedure manuals.
• Strong oral and written communication skills.
• Experienced with Microsoft Excel is preferred but not required.
• Competent in computing rates, ratio, and percentages, as well as drawing and interpreting bar graphs.
• Skill in resolving problems involving several concrete variables in standardized situations.
• Flexibility to work varied schedules, including nights, weekends and holidays.
• Ability to perform daily duties independently without direct supervision.
• Must obtain a Teterboro Airport ID Badge within 30 days of employment.
• Demonstrates strong personal values aligned with Jet Aviation’s core values (Trust, Honesty, Alignment, Transparency).

Qualifications

• Comfortable speaking confidently before groups of customers or employees.
• Skilled in resolving problems involving several concrete variables in standardized situations.
• Flexibility to work varied schedules, including nights, weekends and holidays.
• Ability to perform daily duties independently without direct supervision.
• Must obtain a Teterboro Airport ID Badge within 30 days of employment.
• Demonstrates strong personal values aligned with Jet Aviation’s core values (Trust, Honesty, Alignment, Transparency).

Skills

• Microsoft Excel (preferred but not required).

Benefits

• Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work.

Pay

• The posted salary ranges will default to that of your regional location and will not include any premiums.
• The baseline range for this non-exempt position will be $21 - 23 hourly, which is equivalent to $45,000 - $68,000 plus a performance-based bonus up to 5% of annual salary.

Schedule

• Aviation operates on a dynamic schedule—things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.
• We formally operate 24 hours daily, 7 days weekly.
• The morning - mid afternoon shift will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.

Physical Demands and Work Environment

• The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this positions.
• The employee frequently is required to stand, walk or sit.
• The employee occasionally requires climbing, balancing, kneeling, crouching or crawling.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds over their heads.
• The work environment includes both heavy maintenance areas and upscale customer spaces.
• The employee is frequently exposed to vibration and occasional fuel fumes.
• The role requires the ability and willingness to work in all weather conditions. Seasonal temperature extremes in the hanger environment may include both very hot and cold conditions.