Lindon Fulfillment Center - Team Lead

Job Responsibilities

• Lead daily operations by working alongside the team.
• Drive company initiatives and set clear goals with deadlines.
• Manage workflow: prioritize same-day/high-priority orders, monitor wave releases, and resolve issues/problem totes.
• Adjust staffing and provide support across zones as needed.
• Oversee slotting, stocking, condensing, and damage control.
• Maintain full product availability and ensure proper product handling.
• Ensure correct packing procedures and hourly productivity.
• Perform quality audits and uphold packing standards.
• Motivate and support team members, especially those underperforming.
• Track and share individual and team performance metrics.
• Ensure timely breaks and adherence to expectations.
• Respond to equipment issues and enforce safety practices.
• Maintain a clean, organized, and safe work environment.
• Demonstrate eagerness to help in other fulfillment center departments when necessary.
• Always be an ambassador of dōTERRA culture.

Job Qualifications

• A High School Diploma or equivalent.
• Minimum of 1–2 years’ experience in a warehouse or fulfillment setting.
• Prior leadership or supervisory experience preferred.
• Strong communication and conflict resolution skills.
• High attention to detail with the ability to multitask in a fast-paced environment.
• Moderate computer skills (e.g., WMS systems, Excel, or equivalent).
• Ability to work in a physically demanding environment, including standing, walking, and lifting up to 50 lbs.
• Comfortable working around warehouse equipment and machinery.
• Flexible schedule with availability for early mornings, late shifts, and weekends as needed.