Lighting Consultant

About the role

The Lighting Consultant position at Georgia Power is a Level 4 or 5 Exempt Position within the Lighting Sales & Smart Services Business Unit. This role is responsible for managing the regulated lighting market, supporting unregulated lighting sales, cultivating profitable sales leads, and delivering world-class customer service to residential, small commercial, and municipal customers.

Responsibilities

• Responding to customer inquiries related to sales, billing, relocations, and removals
• Meeting with customers and determining lighting needs
• Estimating costs, ordering materials, and billing the customer using the Job Estimating and Tracking System (JETS)
• Staking jobs for accurate installation of material and creating installation packages for the installation coordinator
• Interacting with the distribution mapping system to create construction prints and as-built drawings that will be added to the distribution base maps
• Accessing the Customer Service System (CSS/C2M, OSC) to obtain customer lighting account information, enter case notes and repair orders, and update customer information
• Maintaining a personal vehicle and traveling throughout the assigned territory daily
• Traveling overnight as required

Requirements

• Bachelor’s degree preferred
• Electric utility experience preferred
• Customer service experience preferred
• Experience working with outdoor lighting preferred
• Working knowledge of distribution mapping software and role-related customer software is preferred (i.e.: JETS, GIS, CSS/C2M OSC, DistView, LAMP, OSC)
• Knowledge of outdoor lighting design, products, rates, and engineering
• Excellent communication skills
• Detail-oriented with strong organizational skills
• Excellent computer skills
• Ability to learn and apply knowledge quickly
• Able to coordinate multiple projects and ensure customer satisfaction

Qualifications

• Self-starter with the ability to work independently and collaboratively in a team environment
• Demonstrates a passion for sales, customer service, and building strong customer relationships
• Models Our Values in all interactions and business decisions
• P Practices safety excellence behaviors consistently

Skills

• Strong interpersonal and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office Suite
• Knowledge of industry-specific software and systems

Benefits

Details about the benefits offered for this position can be found here. Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Pay

Details about the pay structure for this position will be provided during the hiring process.

Schedule

This position is full-time.