Lift Operations Supervisor - Aspen Mountain

About the role

The Lift Operations Supervisor is responsible for the safe and efficient operation of on‑mountain lifts for skiing guests and employees. This position oversees day‑to‑day lift operations in coordination with department heads and supervisors, reports to the Lift Operations Manager, and ensures compliance with safety regulations while supporting teamwork, guest relations, and special event scheduling.

Responsibilities

• Responsible for day‑to‑day operations of on‑mountain lifts in coordination with department heads, assessed daily with emphasis on teamwork, coordination with other departments, proper documentation, and guest relations skills
• Responsible for hourly lift staff: monitor performance, provide timely feedback, assist with hiring, scheduling, timekeeping, discipline, documentation, and employee reviews
• Performs the duties of hourly lift staff when necessary, fill‑in manager duties as required
• Monitors lifts and personnel for Tramway compliance including signage, licensing, evacuation procedures, opening, etc.
• Updates lift manuals as required, plus log books and all related documents
• Conducts and/or monitors training sessions and completes all training documentation required by Aspen Skiing Company and the Colorado Passenger Tramway Safety Board Regulations
• Thoroughly and accurately completes administrative tasks as required
• Flexible with schedule to accommodate daily operations and special events
• Responsible for compliance with mountain safety practices
• Other duties as assigned

Requirements

• Must be 18 years or older
• High school diploma or equivalent preferred
• Valid, current, unrestricted driver’s license required
• Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
• Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment; may be required to walk on slippery and uneven surfaces
• Must be able to lift, push or pull up to 50 lbs individually or with assistance
• Must be able to ski or snowboard at an advanced level

Qualifications

• Must be 18 years or older
• High school diploma or equivalent preferred
• Valid, current, unrestricted driver’s license required

Skills

• Proficient knowledge in Microsoft Office Suite
• Ability to communicate and follow oral or written directions in English
• Proficient knowledge in lift attendant responsibilities
• Proficient experience in customer service
• Knowledge of the Colorado Passenger Tramway Safety Board (CPTSB) & American National Standards Institute (ANSI) codes pertaining to ski lifts
• Lift Maintenance & Operations – In‑depth understanding of ski lift mechanics, daily inspections, and emergency procedures
• Safety Regulations & Compliance – Knowledge of OSHA, ANSI, and state ski lift safety regulations to ensure a secure operating environment
• Awareness of resort policies, guest interaction best practices, and how lift operations impact overall mountain safety
• Provides leadership, training, motivation and may assist with