Operations Supervisor Hauling

About the role

The Operations Supervisor – Hauling Operations is responsible for supervising collections activities in one or more lines of business within a division. This role works closely with the Operations Manager and General Manager to implement tactical initiatives, ensuring adherence to safety, environmental, and operational standards.

Responsibilities

• Understand and provide leadership to achieve and communicate about safety goals and objectives.
• Work to remove unsafe conditions or situations from drivers’ routes.
• Partner with the sales team to identify and eliminate any unsafe conditions on new routes or for new customers.
• Ensure all equipment remains in working order and in compliance with safety standards.
• Oversee effective safety and accident prevention programs to prevent accidents and injuries.
• Engage assigned employees in active participation to instill a culture of safety.
• Provide service to all customers that meets or exceeds customer expectations.
• Resolve unusual service requests, equipment breakdowns, and schedule changes with timely communications to all stakeholders.
• Serve as a positive representative of the Company to drive customer satisfaction and loyalty.
• Create productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
• Create, modify, and improve routes to maximize density and improve efficiency.
• Execute other operational plans to help achieve or exceed the division’s budgeted goals.
• Support the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.

Qualifications

• Able to direct large staff.
• Process-oriented and results-oriented in setting and pursuing aggressive goals.
• Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
• Collaborative; builds and works with teams.
• Creative thinker who challenges conventional solutions.
• Demonstrates and promotes ethical behavior.
• Strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams.
• 1 year of lead or supervisory experience.

Skills

N/A

Benefits

The actual pay range for this position is $78,900.00 to $108,450.00* which reflects the minimum wage in multiple jurisdictions. The benefits package includes comprehensive medical benefits coverage, dental plans and vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance and accidental death & dismemberment insurance, Employee and Family Assistance Program (EAP), employee discount programs, 401(k) plan with a generous company match, and Employee Stock Purchase Plan (ESPP).

Pay

The pay range for this position is $78,900.00 to $108,450.00*

Schedule

N/A