Lift Operations Manager

About the role

The Lift Operations Manager oversees the efficient operation of ariel tramways and conveyors at Granby Ranch within CPTSB and ANSI regulations. This role involves extensive people management, including hiring, training, and managing approximately 20-25 winter seasonal staff and 5 summer seasonal staff.

Responsibilities

• Interviews, hires, trains, schedules, manages, and mentors approximately 20 staff in the winter and 5 staff in the summer.
• Conducts training of all lift operators including documentation of successful completion of training per CPTSB requirements.
• Ensures completion of daily operational logs & documentation of all operator training.
• Works with and provides leadership and oversight for all daily lift operations including lift opening and closing procedures, daily team meetings, completion and proper filing of daily operational logs for each lift, timely opening and closing of lifts, proper set up and adjustment of lift mazes as needed for business volume, lunch rotations.
• Works with Ski Patrol and Mountain Management for necessary closures and shut down of lifts and communicates closures to guests at each lift.
• Establishes positive and productive working relationships with Ski and Ride School, Ski Patrol, Lift Maintenance, and Ticket Scanning departments, fostering a culture of collaboration and open communication and excellent guest experiences.
• Creates and implements staff schedule within labor budget and appropriate for business volumes, making and communicating changes within a work schedule as needed and implementing a request/shift switch policy that is equitable and functional.
• Maintains organized, clean, and functional lift shacks stocked with necessary items, ensuring trash and lost and found items are handled appropriately daily and items to be ordered are communicated.
• Maintains personal and staff ski/snowboard equipment in good condition, ensures all staff completes ski/ride tests.
• Skis/rides under control, observes mountain safety rules as an example to the public and holds all staff accountable to the same.
• Operates snowmobiles in accordance with Company policy as needed for pre-operational procedures.
• Completes accident investigations and incident reporting in accordance with Company policy.
• Holds lift operations staff accountable to Company uniform, grooming, and attendance guidelines.
• Participates in Manager Meetings and Safety Committee Meetings.

Requirements

• Knowledge and ability to operate top and bottom stations for all lifts at Granby Ranch.
• Makes and communicates changes within a work schedule as needed and implements a request/shift switch policy that is equitable and functional.
• Skis/rides at intermediate level with the ability to navigate intermediate trails at Granby Ranch.
• Must be able to ski/ride at intermediate level with the ability to navigate intermediate trails at Granby Ranch.
• Must be physically capable of working outdoors at 8,000-9,000 feet in all types of weather conditions including extreme cold, wind, blizzard, or heat up to 90 degrees in the summer.
• Must be able to lift up to 20 lbs.
• Must have valid Driver’s License and ability to pass MVR check to company insurance standards.

Skills, Knowledge, And Abilities

• Knowledge and ability to operate top and bottom stations for all lifts at Granby Ranch.
• Makes and communicates changes within a work schedule as needed and implements a request/shift switch policy that is equitable and functional.
• Skis/rides at intermediate level with the ability to navigate intermediate trails at Granby Ranch.
• Must be able to ski/ride at intermediate level with the ability to navigate intermediate trails at Granby Ranch.
• Must be physically capable of working outdoors at 8,000-9,000 feet in all types of weather conditions including extreme cold, wind, blizzard, or heat up to 90 degrees in the summer.
• Must be able to lift up to 20 lbs.
• Must have valid Driver’s License and ability to pass MVR check to company insurance standards.

Education, Experience, And Certifications

• Working knowledge of CPTSB and ANSI standards for the operation of aerial tramways and conveyors.
• High School diploma or equivalent required.
• Minimum 5 years' experience in Lift Operations or Lift Maintenance.
• Minimum 3 years' experience in a leadership role.

Physical Requirements And Working Conditions

• Must be physically capable of working outdoors at 8,000-9,000 feet in all types of weather conditions including extreme cold, wind, blizzard, or heat up to 90 degrees in the summer.
• Must be able to lift up to 20 lbs.
• Dexterity for utilizing tools including but not limited to shovel, rake, ice chipper, drill, scanning gun, computer keyboard, lift control buttons and switches.
• Verbal and auditory abilities necessary for communication with others.
• Provides own ski/ride equipment, clothing and accessories necessary for work outdoors in high alpine winter environment.
• Ski/rides at intermediate level.
• Skiing/Snowboarding, Walking, Kneeling, Squatting, Climbing (ladders), Reaching, Lifting.

Benefits

• Health benefits (medical, dental, vision, life, short-term and long-term disability).
• Retirement benefits.
• Two-weeks paid time off per year.

Pay

$63,000 - $69,000 per year

Schedule

Full-time/Year Round