Lift Attendant | Full Time Seasonal
Loon Mountain Resort · Lincoln, NH · 2 wk ago
ManagementFull-time
About the role
Assists guests in getting on and off of chair lifts. Must be energetic, outgoing, and able to interact with guests in a friendly and fun manner. As a customer-focused organization, a crucial part of each employee's job is to get and keep guests.
Responsibilities
- Assists with the shoveling and raking of snow and ice on a regular basis to maintain proper ramps, corrals, and work areas.
- Assists with the inspection of the lift prior to operations start-up, including emptying trash containers, checking marker information boards, tissue dispensers, and assisting in the daily inspection of switches, chairs, and grips.
- Maintains ramps and corrals.
- Becomes familiar with the area (lifts and trails) and the functions of other departments.
- Advises and assists guests as needed in a courteous manner.
- Becomes familiar with resort's policies, safety policies, and guest service expectations.
- Communicates problems to superiors while showing initiative in handling routine matters and emergencies.
- Remains vigilant to the needs of both the equipment and the guests, reacting in the safest manner while maintaining quality service.
- Contributes to team effort by participating in job sharing, maintaining cleanliness of the resort, ensuring safety of guests and employees, attending safety meetings, accepting diverse assignments, and maintaining a positive and friendly attitude.
- Meets service level objectives and department goals as set forth by the immediate supervisor.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Physical Demands
- Regularly required to stand, talk, or hear.
- Frequently required to use hands to finger, handle, or feel and reach with hands and arms.
- Occasionally required to climb or balance.
- Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.