Lift Attendant
Jiminy Peak Mountain Resort, LLC · Hancock, MA · 1 wk ago
ManagementPart-time
Position Details
Hourly position reporting to the Lift Supervisor and Lift Operations Manager.
- Monday–Friday: First shift 8:00 am – 3:15 pm | Second shift 3:15 pm – close
- Holiday period and Weekends: First shift 7:30 am – 3:15 pm | Second shift 3:15 pm – close
- Weekends and holidays required
- Seasonal role typically runs from late November through early April (weather dependent)
Responsibilities & Duties
- Greet and assist guests with a friendly, professional approach
- Check tickets and provide general resort information
- Ensure safe guest loading and unloading procedures on all lifts
- Direct guests into proper positions for boarding lifts
- Verify safety straps are used and intervene if unsafe behavior is observed
- Understand mechanical operations of lifts and communicate issues promptly
- Maintain unloading ramps, ensuring proper snow depth and grooming
- Manage lift corrals and perform related duties as directed by supervisors
- Operate Yuma Tablets and Hand-Held scanners to manage RFID gate access
- Demonstrate full knowledge of all ticket types and enforce Fraudulent Pass Procedures
- Communicate effectively with Ticketing staff to support smooth operations
- Accurately complete all required shift paperwork
Qualifications
- Must be at least 18 years old
- Available to work weekends and holidays
- Ability to stand for extended periods in varying weather conditions
- Strong communication skills and a guest-first attitude
- Punctual, safety-conscious, and able to work well with a variety of people
- Must be able to deliver excellent customer service in all guest interactions
- This is a non-tobacco use position in accordance with Company Policy No. 3.4. Employees may not use tobacco products while on duty or while on break in lift areas.
Why Join Us?
As a Lift Operator, you'll play a key role in creating a safe, welcoming, and memorable mountain experience for our guests. If you enjoy working outdoors, engaging with people, and being part of a fast-paced team, this could be the perfect seasonal role for you!