Jobs · Management · Massachusetts

Lift Attendant

Jiminy Peak Mountain Resort, LLC · Hancock, MA · 1 wk ago
ManagementPart-time

Position Details

Hourly position reporting to the Lift Supervisor and Lift Operations Manager.

  • Monday–Friday: First shift 8:00 am – 3:15 pm | Second shift 3:15 pm – close
  • Holiday period and Weekends: First shift 7:30 am – 3:15 pm | Second shift 3:15 pm – close
  • Weekends and holidays required
  • Seasonal role typically runs from late November through early April (weather dependent)

Responsibilities & Duties

  • Greet and assist guests with a friendly, professional approach
  • Check tickets and provide general resort information
  • Ensure safe guest loading and unloading procedures on all lifts
  • Direct guests into proper positions for boarding lifts
  • Verify safety straps are used and intervene if unsafe behavior is observed
  • Understand mechanical operations of lifts and communicate issues promptly
  • Maintain unloading ramps, ensuring proper snow depth and grooming
  • Manage lift corrals and perform related duties as directed by supervisors
  • Operate Yuma Tablets and Hand-Held scanners to manage RFID gate access
  • Demonstrate full knowledge of all ticket types and enforce Fraudulent Pass Procedures
  • Communicate effectively with Ticketing staff to support smooth operations
  • Accurately complete all required shift paperwork

Qualifications

  • Must be at least 18 years old
  • Available to work weekends and holidays
  • Ability to stand for extended periods in varying weather conditions
  • Strong communication skills and a guest-first attitude
  • Punctual, safety-conscious, and able to work well with a variety of people
  • Must be able to deliver excellent customer service in all guest interactions
  • This is a non-tobacco use position in accordance with Company Policy No. 3.4. Employees may not use tobacco products while on duty or while on break in lift areas.

Why Join Us?

As a Lift Operator, you'll play a key role in creating a safe, welcoming, and memorable mountain experience for our guests. If you enjoy working outdoors, engaging with people, and being part of a fast-paced team, this could be the perfect seasonal role for you!

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