Lifestyle Director
About the role
The Lifestyle Director is a key member of the department head team and is responsible for leading, developing, coordinating, and implementing activities, programs and events that optimize quality of life for our residents, enhance health and wellbeing and promote social connection and engagement.
Key Responsibilities
Management: Hires, trains, schedules, supervises, directs and evaluates Lifestyle Associates. Demonstrates strong leadership, communication, and teamwork skills. Demonstrates excellent organization and time management skills. Ensures all Lifestyle programs meet Maplewood quality standards.
Care, Service Plans, and Wellness: Collaborates with resident care and memory care teams to review and contribute residents' service plans as necessary. Participates in and contribute to tracking meetings, family meetings and case conferences. Ensures our 9 Core Elements of Wellness are incorporated into weekly lifestyle programs.
Staff Training: Ensures all new Lifestyle associates are properly orientation and trained and all Lifestyle associates continue to receive appropriate training and support to optimize their ability to work with our resident population. Ensures monthly in-service education, including dementia training, is provided to all Lifestyle Associates.
Recreation, Activities, Events and Lifestyle Programs: Designs and implements high quality monthly program calendars tailored to residents' abilities, interests, hobbies, religions, and desired experiences. Ensures programs, events and activities align with Maplewood’s 9 Lifestyle Elements (Engagement, Intentional living, movement for wellness, enriching arts, sense of community, family connection, brain health, energized environments, and shared laughter).
Volunteers: Implements volunteer program which includes recruitment, interviewing, training and annual recognition. Implements community policy regarding volunteers. Trains all volunteers who will working the memory care neighborhood in dementia care. Implements volunteer schedule. Develops and implements intergenerational program with local organizations, schools and clubs. Develops and implements a volunteer pet therapy program that follow all state and local government rules regarding pets.
Communication and Sales: Participates in marketing and communication efforts including owning digital signage. Participates in tours and other sales efforts as appropriate. Develops and distribute monthly, weekly and daily calendars and newsletters digitally and in print. Establishes and maintains relationships with community agencies, organizations, and healthcare professionals.
Technology: Develops competency in using each product in Maplewood’s Catalyst Technology Suite. Ensures all Catalyst technology platforms (LifeLoop, Rendever, Eversound, Sentrics etc.) are in good working condition and are utilized regularly. Develops and implements regularly scheduled Catalyst technology training sessions for staff and classes for residents. Collaborates with Catalyst Technology Suite vendors on optimal use of their products, including best practices.
Compliance, Safety, and Vehicle: Ensures compliance with state, federal, and other regulations related to therapeutic recreation programming. Follows emergency procedures and implement safety practices and procedures. In collaboration with Memory Care Director, captures resident photos upon move-in and maintain Schedule K Binder. Maintains documentation for company vehicles and handle accident reports. Coordinates scheduled maintenance for community vehicles.
Miscellaneous: Provides exceptional customer service to residents, family members, visitors, and responsible persons. Cultivates a sincere passion for working with the senior population and promote a positive atmosphere. Is able to perform physical tasks, including lifting and assisting residents.