Lifestyle Director
Associated Asset Management (AAM) · Winnabow, NC · 2 mo ago
ManagementFull-time
Position Summary
Responsible for coordinating and marketing all resident programs within an active adult HOA community (55+) including but not limited to; social events, travel plans, cultural, educational and entertainment designed to enrich the resident’s quality of life.
Position Responsibilities
- Works closely with the Community Manager regarding program development and promotion, facility scheduling, administration of chartered clubs, hiring and organizing instructors, vendors and staff.
- Creates and implements resident programs, classes and community wide events.
- Secures entertainment, food, decorations and cleaning to ensure successful events.
- Creates and secures contracts and money with regards to various vendors.
- Affords assistance to residents, clubs and outside organizations in the use of the facility, creating contracts to ensure payment and an agreed understanding.
- Organizes focus groups and committees to include the development of an active volunteer program among the residents.
- Affords assistance in the organization and success of chartered clubs.
- Solicits input from residents and staff with regards to community needs and desires.
- Develops programs and classes that fit the diverse personalities of the community.
- Supervises class facilitators to ensure classes and clubs are ran successfully and enjoyed by the residents.
- Reports budgets, events and schedules to the Community Manager and the Board of Directors.
- Thorough and positive communication with Community Manager, staff, builder and residents.
- Works closely with builder’s various departments.
- Attends all required meetings, able to present community reports.
- Ensures a safe environment for employees and residents while continuously promoting a strong “customer service/welcoming” atmosphere within the facility and the community.
- Oversees the “New Resident Orientation” to ensure a thorough understanding of all the opportunities residents have, along with community guidelines and procedures.
- Adherence and implementation of the policies and procedures set forth for the association.
Knowledge, Skills And Abilities
- Advanced communication skills both verbal and written, comfortable with public speaking.
- Highly effective interpersonal and problem-solving skills.
- Strong leadership skills with the ability to lead people in a positive manner while obtaining results.
- Possess a high level of energy, initiative, enthusiasm, cooperation and the ability to exercise good judgment and discretion.
- Ability to think objectively, be flexible and open to new ideas.
- Ability to delegate responsibilities to ensure successful implementation of a project or event.
- Ability to proactively work within a team environment, understanding the value of customer service both internally and externally.
- Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
- Exceptional organization and tracking skills.
- Financially responsible, able to track and record financial accounting.
- Trustworthy.
- Creative abilities to develop a plan or idea into a successful and useful tool with regards to all areas of this position.
- Ability to proficiently utilize computer programs and database systems, including Microsoft office, internet and e-mail systems.
Physical Demands
- Position involves sitting, standing, and movement throughout the day.
- Utilizing a computer in an office setting.
- Capable of working extended hours, to include evenings, weekends and holidays.
- Physically able to work indoors or outdoors in varied weather conditions.
- Lift, carry and manage equipment and supplies up to 50 pounds.
- Use a ladder and participate in and train others in the rules of activities.