Lifestyle Director

Position Overview

Del Webb Hickory Greens, a premier active adult community located close to Strongsville, OH, is seeking an enthusiastic Lifestyle Director – Event Planner to help enrich the lives of our residents. The role involves leading the charge in planning, coordinating, and promoting a wide variety of activities.

Primary Responsibilities

• Partners with the Community Manager to identify, coordinate and market all community events, programs and services.
• Coordinate the development of content, branding, distribution, and other necessary information related to Association newsletters or other lifestyle public relations and marketing publications as assigned.
• Generate flyers and create advertisements for all community events.
• Oversee committee lifestyle and events team and ensure compliance of all vendors utilized.
• Oversee support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.
• Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
• Work with residents to assist in the establishment of chartered clubs.
• Work with residents to assist in the establishment of interest groups.
• Secure all entertainment, food, decorations, and items necessary to fulfill events.
• Facilitate all community events from setup to teardown.
• Facilitate the marketplace sponsor program.
• Facilitate room rental process with residents.
• Manage all reservations submitted via community website.
• Manage the fitness program for the community.
• Attend all committee meetings that pertain to events and lifestyle.
• Assess overall success of events through focus groups and evaluations.
• Partners with AAM's Management Team to ensure compliance with State and Federal Association Management Laws.
• Develops a working relationship with community board members and various committees.
• Reviews monthly financials as it pertains to events and submits community accounts payable for events as directed by Community Manager.
• Maintains accurate and current association records, calendars, and website.
• Maintains strict adherence to community and company deadlines.
• Perform other duties as directed.

Knowledge, Skills, And Abilities

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within a developing Active Adult HOA Community.
• Effective and dynamic public speaking skills.
• Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
• Computer proficiency with respect to Microsoft Office Suite, database software, internet, and website portals, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc.
• Ability to lead people and get results through others.
• Ability to interact and work positively and effectively with staff, volunteers, and board members at all levels.
• Ability to organize and manage multiple priorities and meet deadlines.
• Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
• Ability to problem solve exercising good judgment and decision making.
• Ability to adapt and adjust to change.

Physical Demands & Work Environment

• Must be able to lift, carry and manage equipment and supplies up to 50 pounds.
• Utilizing a computer in an office setting.
• Physically able to work indoors or outdoors in varied weather conditions.
• Use a ladder and participate in and train others in the rules of activities.
• Capable of working extended hours, to include evenings, weekends, and holidays.