LIFESTYLE COACH - YMCAS DIABETES PREVENTION PROGRAM

POSITION SUMMARY

Under the direction of the Community Health Programs Coordinator and consistent with the Y’s mission and values, the Lifestyle Coach facilitates delivery of YMCA’s Diabetes Prevention Program to Spanish and/or English-speaking participants, provides support and guidance to program participants, and maintains fidelity to the curriculum.

ESSENTIAL FUNCTIONS

• Deliver curriculum to program participants in effective, meaningful, and compelling ways
• Cultivate participant commitment and support retention of participants
• Create a safe, judgment-free, and encouraging environment that is friendly and noncompetitive for participants
• Foster relationships with and between participants
• Support and encourage participant goals-setting at each session
• Prepare for each session (e.g., review session content, develop facilitation outline, review notes and participant food and activity trackers, conduct participant reminder call/send participant reminder email)
• Weigh participants at each session
• Be accessible to participants before and after sessions to answer questions and provide follow-up
• Follow-up with participants outside of class as needed
• Schedule and conduct in-person make-up sessions
• Record weekly data for each participant (attendance, weight, physical activity minutes, food tracker completion) in electronic database according to data entry timing requirements
• Adhere to the YMCA’s HIPAA policies and procedures and ensure participants’ protected health information is secure
• Participate in quality assurance opportunities to support fidelity to the curriculum and to meet performance standards
• Arrive for class on time and dressed appropriately
• Participate in all required Lifestyle Coach team discussions (meetings, emails, or conference calls) and professional development opportunities, offering ideas and tools for facilitation to other team members
• Connect with Program Manager on a regular basis to update on program status and progress and as per any additional expectations outlined
• Assist member services staff with member complaints and issues, as needed
• Perform quality work within given deadlines and expectations with or without direct supervision
• Serve effectively as a team contributor on all assignments
• Interact professionally with other employees, members, program participants, volunteers, and other individuals within the community always being mindful of the YMCA’s four core values of caring, honesty, respect, and responsibility
• Bring facility-related concerns to the attention of the Community Health Programs Coordinator
• Assist in identifying and resolving risk management issues
• Complete all appropriate paperwork regarding incidents and accidents
• Work independently while understanding the necessity for communicating and coordinating work efforts with appropriate individuals

QUALIFICATIONS

• Passion, enthusiasm, and commitment to the mission and cause of the YMCA, and more specifically, the vision and goals of the Y’s focus on health seekers
• Strong communication, organization, and relationship-building skills; the ability to build community within a group; good attention to detail; and empathy for health seekers
• The ability to speak, read, and write in both Spanish and English proficiently is strongly preferred
• The ability to speak, read, and write in both Spanish and English proficiently is strongly preferred
• Familiarity and proficiency with Listen First or motivational interviewing highly encouraged
• The ability to speak, read, and write in both Spanish and English proficiently is strongly preferred
• The ability to speak, read, and write in both Spanish and English proficiently is strongly preferred

PHYSICAL REQUIREMENTS

Must be able to see and hear. Must be able to speak clearly. Must be able to lift at least 20 lbs. Must be in good health. Must be able to bend, stand, stoop, walk and climb a ladder. Must be able to comprehend and communicate written and or verbal instructions.