Lifeguard

PRIMARY DUTIES AND RESPONSIBILITIES

• Interact with guests in a manner that ensures the most enjoyable experience for all RJKCCC guests.
• Direct and answer to questions as needed.
• Maintain a professional attitude and approach to problem solving.
• Provide oversight to the day-to-day activities of the aquatic’s programs and facilities.
• Maintain all public and restricted areas in a neat and clean fashion.
• Maintain activities on schedule ensuring that events and activities begin and end on time.
• Maintain all equipment assigned to the aquatic facilities, ensuring it is maintained and properly utilized.
• Follow and enforce equipment checkout program. Report defects, necessary repairs, etc.
• Follow and ensure adherence to The Salvation Army Policies and Procedures.
• Maintain the Code of Ethics policy established for the Kroc Center.
• Avoid crowded conditions and maximize service efficiency by directing guests.
• Answer incoming calls quickly and politely, answer basic questions, or refer more in-depth inquiries to an appropriate staff member.
• Maintain a safe working environment. Correct and/or report any potentially unsafe conditions immediately.
• Report all harmful problems with facilities to the Aquatics Manager.
• Report any suspicion of Child Abuse to the appropriate supervisor and Child Protective Services.
• Coordinate response and direction to members in emergency situations.
• Work in a cooperative manner with the other staff, discussing any problems that may be occurring with the Aquatics Manager.
• Refer guests with spiritual needs or questions to appropriate officers/pastors.

EDUCATION AND EXPERIENCE

• High School Diploma required, preferred.
• Minimum age of 18 preferred.
• Possession of current certificates in American Red Cross First Aid or First Aid For Public Safety Personnel (Title22) or above; CPR for the Professional Rescuer (CPR Pro), and Lifeguard Training.
• Equivalent training certificates may be accepted.

COMPETENCIES

• Ability to swim with proficiency and endurance.
• Knowledge of basic swimming techniques and ability to teach swimming to all age groups.
• Good communication and interpersonal skills.
• Demonstrated ability to use initiative and be a self-starter.
• An attention to detail.
• A positive attitude and the ability to be flexible considering changing job situations/priorities.
• A philosophy of education and child development, which is consistent with that of the Center and The Salvation Army.
• The capability to teach swimming to all age groups.
• A willingness to promote the mission of The RJKCCC.

POSITION LIMITATIONS

• This individual will accurately represent the mission of The RJKCCC.
• This individual will keep Aquatics Manager informed of all critical issues relating to his/her area of responsibility.
• This individual will adhere to all Army policies and procedures in carrying out the responsibilities of this position.